Tracked delivery using app and web page simultaneously to see how many deliveries away the driver was. Both gave different results. Driver turned up will both apps showed he was still delivering to others before me. Once he'd delivered both versions pretty much told me at the same time that my parcel had been delivered. But I knew that. Could be more accurate. Not tried any other facilities but what I've seen so far doesn't bode well. Not as good as DPD's equivalent.
It would be better if you could tell exactly where the driver is. It was showing 6 before me and he was banging on my door. Didn't wait for an answer and I was about to open the door. He just put it on doorstep. Which is by the road and i have parcels gone missing before.I spent 12 mins on chat yesterday trying to tell them about a safe place to leave parcel. All I got was yes delivering today, I asked how I let them know about safe space and was cut off. Not good customer service.
I had problems with the at first but i get my parcels when they say its gonna be delivered. So far ive not had problems with them. Just hope they keep this up. The app works for me coz it gives you an idea of how many people are in front before they get to you.
I've only used it once and it was excellent. Easy to copy and paste tracking no. Showed precisely where I was in queue. Easy to delete after delivery. No problems at all. Would recommend to anyone. Second time using it was inaccurate. Still showing 2 deliveries before mine but parcel already delivered! Just as well someone else in to take delivery as having seen '2 before you' I took a bathroom break. It was delivered in less than 5 mins. Shame. Otherwise good.
App works OK but gives different information from their own website. How can you trust either? No surprises really as the service from Yodel is equally dire and unreliable. In comparison it's not even close to the DPD app and their service.
Yodel sucks. Why? I ordered an item from amazon. courier royal mail. (With tracking number) After week i cancelled order/refund. I paid for 48hr delivery.... after the w/end I get a damaged parcel from YODEL! Now the real sender and my address have been cut off from original parcel and inserted in sticky bags on the now box with tape "packed by Yodel". Now Royal mail are looking into it. Something fishy? Incidentally, the item in the Yodel box was fooked. PS. it is impossible to speak to anyone at yodel with costing you money. Ah. Only 1p minute. But after loads auto questions i gave up. YODEL SUCKS. They obviously charge to put people off. So wrong. Yodel. Might as well Whistle.
Bug fixes and minor updates
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