Parcel was delayed ( again) no info on app advising me of this, had to find out from amazon at 7pm it wasn't coming. App had no info at all, from when I put the parcel number in it showed. " parcel still with sender " . Useless app is still not showing the parcel has even been to their depot never mind in the van, yet amazon said it was out for delivery on the van. Uninstalling. Cancelling delivery. Never using this company or app again as this is too many times they have screwed up.
Impractical to get your tracking code from the retailer's website into the app! Tracking codes are far to long to be typing them out. The app itself? Brilliant coz it does push notifications. Simple bold design with info and graphics. (Wish it pushed updates for your position in the delivery route that would be excellent).
I don't understand the negative reviews on here. The app is just as accurate as the website! Told me exactly when my parcel arrived in Depot and etc. Number of deliveries before my parcels were just as accurate as the website. Thank you for making one happy consumer :)
Hard work inputting long and complex consignment codes. Other couriers have the supplier complete this info and thus the app is pre populated for the end user. (DPD) Generally inaccurate and lags behind reality.
As others have said having to enter a long code is ridiculous. Even if you change it to something else easy to remember on the website no use as this app refuses to accept it. Makes the app almost useless.
My parcel has delivered status but it NOT BEEN DELIVERED TO MY ADDRESS IN HOUSEBOUND SO I'M ALWAYS IN. YODEL HAVE DELIVERED IT SOMEWHERE ELSE BECAUSE THEY'VE NOT LOOKED AT ADDRESS PROPERLY. There are 3 street names like mine within Chesterfield district area but with different village names. They just look at Chesterfield which is capitalised and send it there. I'm very upset and livid because I'm getting nowhere with this but I will get help from media sources.
Track all your TNT shipments wherever you are with Track & Trace by TNT Express.
Promised next day delivery with personal care for important documents.