oThami Ndunge
The App is difficult to follow. It does not save all information you provided and get different codes for each section and not saving. Meaning submitted 90% of required information if you come out or get timed out because you have to go outside to add something else, you lose all and have to start over again. It's taken me more than an hour and get to where I take a photo. It didn't save and as I was directed to another page all disappeared. I rate the App 0 at the moment. Not fit for purpose
1 person found this review helpful
Lord of the Birthdays
I actually had a very easy experience using this app on my Android phone. I did have to make sure NFC was turned on and that I'd taken off my case to scan my BRP, but the whole thing was done in 5 minutes. Considering I once had to fly back to my home country to do the same process (thanks UKVI, 😅), this was a thousand times easier. Just make sure your lighting is good, your connection is strong, and that everything is updated before starting.
6 people found this review helpful
Cemre Efe Karakas
Great potential but honestly the UX on this app drove me crazy. It has several stages to go through and an error at any stage just resets all your progress. NFC is a delicate process, which may fail often. I failed the NFC several times and could not retry, having to fill in my info again and again. More importantly, the last stage where you scan your face has several requirements that aren't mentioned before starting. You reach this stage and realize you can't take a photo in the evening.
1 person found this review helpful