Good app and friendly drivers. However, the app needs to have a better alert than "something went wrong". Last time I tried to hire a taxi was on a busy weekend, when no cars were available, which I would have understood, had the app not led me to believe that something was wrong with either my phone or connection to the Internet. It was not until 30 minutes later that I started to receive "declined" and "refunded" alerts from Google Pay.
3 people found this review helpful
Great when it works. Sometimes has looked like a taxi is booked and taken money, then find out it's not actually booked. Usually this is when no taxis are available. Always refunds the money, just a faff. Have also had issues when trying to amend taxi times.