Affinitiv MPI

Affinitiv, Inc.

About this app

Identify every potential repair to maximize upsell with Affinitiv MPI.

Affinitiv MPI pinpoints every repair need and upsell possibility, while performing quick, consistent and completely transparent multi-point inspections.

MULTI-POINT CUSTOMIZATION No longer be bound by the predefined settings of the average MPI tool. You now have one that can adapt to the needs of your service department. With Affinitiv MPI, you can determine these needs.

Define your workflow – Create, remove, rename or switch the steps in your workflow as needed. Or, use our pre-determined workflow. The choice is yours.

Define your inspections – Determine which inspection items are needed in your service department. You can even define the display name of each item.

Service Description Management – Don’t like the wording of the service description for an inspection item? Change it! You can decide what sounds best when communicating any recommended services to your customers.

QUICK TURN-AROUND – Using Affnitiv MPI, you can quickly send an approval request to your customers via email or SMS. As soon as they approve a service, the system is instantly updated.

REAL-TIME RO STATUS UPDATES Streamline communications and manage end-to-end workshop flow with automatic vehicle status updates that are instantly visible to advisors, technicians and your parts department.

Ratings and reviews

Drains my Samsung Galaxy S20 phone battery like there's no tomorrow, crashes regularly, and fails to upload media constantly. I'd uninstall it if it wasn't an essential application for my work. 90% of the time, I end up having to back-out of an inspection form due to a freeze, and when I go back to the inspection form, data is lost. I once had to input the same rear brake measurements 4 times. Only saving grace I can give this app is: when it does work as intended, it's at least simple to use.

These guys came to our dealership to set us up and show us how to use their software. It crashed during the presentation, and multiple features just wouldn't work for the presenter. We never made the transition to their software because of all the issues it had just trying to get people set up.

Horrible app, keeps crashing all the time, while in the middle of typing a story will randomly crash and make you start all over again, uploading the media files is also a pain, will also crash when trying to upload the photos or videos.

What's new

Internal fixes and improvements