OX Chat

ООО "Creative People"

About this app

OX Chat is the operator app for the OX Chat customer messaging platform. Answer your customers from one place, wherever they write from — your website chat widget, Telegram, WhatsApp or Instagram.

KEY FEATURES

• Unified inbox — every conversation from every channel in one list, sorted by status: new, in progress, bot, closed
• Instant push notifications — never miss a customer message, even when the app is closed
• Real-time messaging — replies are delivered instantly, with read status and typing indicators
• Voice messages — record and listen right in the chat
• Audio and video calls — talk to customers without leaving the conversation
• File and photo sharing — send and receive documents, images and media
• Reply and quote — keep long conversations structured
• AI assistant — an optional bot answers routine questions before an operator joins
• Team-ready — conversations are assigned to operators, with full history preserved
• Dark mode

HOW TO SIGN IN

OX Chat is used by companies working on the OX platform. Sign in with your company subdomain and your OX System operator account. If your company is not on OX yet, learn more at oxapp.io.

What’s new

OX Chat — customer support and team messenger for OX users.

• Chat with customers in real time
• File and image sharing
• Push notifications for new messages
• Ticket archiving with summary