VIVOTEK VIVOCloud

2.5
289 reviews
50K+
Downloads
Content rating
Everyone
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About this app

VIVOCloud Surveillance makes mobile surveillance much easier and smarter than ever. Simply register user's account and connect corresponding devices, users can view live streams and play recorded clips anytime, anywhere. Enhanced functionalities with the latest version, including Push Notification, this function will directly popup an alert message on users' mobile device when specific events happen such as motion detection, theft behavior and so on. Moreover, users can share the video stream with up to 4 people to view the surveillance video simultaneously, making it deal to provide real- time security for retails and SMB.
 
In consideration of efficient operation, VIVOCloud Surveillance provides easy video bridging and tunneling with VIVOTEK NVRs. Powered by AWS hosted server, VIVOCloud can make secure and robust connections between users and their properties through the Internet. For easy connection, users will not need to configure IP port forwarding on router, or set up a DDNS address for NVRs. Even if they do not know the user's device IP address, they can simply just search for the device or scan the NVR's QR code to make a direct connection between the users' handheld device and NVRs.
 
Feature
 
• Share Device
• Push Notification
• Timeline Playback
• H.265 Support
• Multi-channel Live View & Single Channel Playback
• Variable-Speed ​​Fast-Forward and Reverse for Playback
• PTZ Control
• Fisheye Camera Dewarp (1O / 1P / 1R)
 
Support List
 
• Check VIVOTEK website for support list detail
Updated on
Mar 3, 2022

Data safety

Developers can show information here about how their app collects and uses your data. Learn more about data safety
No information available
2.5
289 reviews
Adahm Faehn
September 27, 2020
This app is pretty neat in the fact that you can easily check your home security from just about anywhere. 2 things though..... 1) The quality of the playback video stream seems to keep getting worse and worse. Even when I'm on the same network, it streams lower then SD resolution, even though I'm recording at HD 2) On the notifications tab, when a motion detection alert is present. Clicking the alert should offer to bring you to the video that tripped the motion detection.
9 people found this review helpful
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VIVOTEK Inc.
October 27, 2020
Hi Adahm, I would like to know more detailed about the concern u met. For question 2, the motion detection notification should jump to the video at that moment, could u help to update to v2.9.3 to see if the issue still occur. For question 1, u might send the mail to our support team (technical@vivotek.com) and we can have the investigation, thanks
Peter D
February 21, 2021
This app has been failing to connect to server even when I am home and trying to connect through my home network. This started happening recently after installing new update. It's annoying having to open and close app several times before it connect. I know it has to do with the program itself. It needs re-evaluating.
13 people found this review helpful
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VIVOTEK Inc.
February 24, 2021
Hi there, could u email "technical@vivotek.com" to report the issue, I will have the technical specialist help you directly. Please let me know if still no progress, I will take care and follow it, sorry for the inconvenience.
A Google user
January 10, 2020
Very good app. One minor issue When you add new devices you cannot share the new devices to someone you have previously shared other devices.... It seems you have to unshare everything and reshare. Also Vivocloud cannot play stored snapshots.. Only videos... Thanks.
14 people found this review helpful
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VIVOTEK Inc.
January 14, 2020
Sorry for the inconvenience. Please use in-app "Technical Support" to report the issue, we will have a technical specialist to help you out with this issue.

What's new

• Fixed an issue where the live view might not normally work under certain conditions.
• General bug fixed.