Ztool - Chăm sóc khách hàng

Trần Mạnh

About this app

ZTool – Automated Customer Care & Marketing Solution

Are you running an online business and overwhelmed with hundreds of Zalo messages every day? Are you missing out on customers because you can't respond in time? Let ZTool be your powerful assistant to help you care for your customers and optimize your sales process today.

Features
1. Sending Messages
- Send promotional notifications, birthday greetings, and order information to all your existing customers.

- Personalize message content (Hello [Name], Hello [Mr/Ms]...) to increase response rates.

2. Customer Management (Simple CRM)
- Tag and categorize customers: New customers, VIP customers, Order completed...

- Store customer care history and detailed customer information notes.

3. Reports & Statistics:

- Track the effectiveness of messaging campaigns.

- Real-time statistics on the number of messages and interactions.

Quick Start Guide:
1. Download the ZTool app and log in.

2. Configure the automated response script and import your customer list.

3. Start an automated customer service campaign and track incoming orders.