2.2
2.21K reviews
500K+
Downloads
Content rating
Everyone
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About this app

PRUonline is the official application, dedicated to customers with many attractive features and utilities of Prudential Vietnam Life Insurance Company. The updated August 20, 2018 version of the PRUonline app allows eligible customers to apply for the PRUrewards program.

Through the PRUonline application, customers will:
+ Easily manage your Life Insurance policy status anytime, anywhere with just simple steps
+ Fast and secure online premium payment for one or more contracts at the same time
+ Easy to change contact information for one or more contracts at the same time

Updated version on 20/08/2018, PRUonline application allows customers to register for PRUrewards  program - this is Prudential's first loyalty program in which customers are empowered to actively choose gifts and offers, through the PRUonline Customer Portal, on both website and mobile app.

Customers eligible to participate in PRUrewards program will be invited to participate in PRUrewards program in 3 levels of loyalty: Gold, Platinum, Diamond (*)
- Easily register at PRUonline Customer Portal on website and mobile app
- Easily get bonus points when paying insurance premiums or on birthdays
- Actively exchange points for various gifts/incentives in the list of prestigious partners of PRUrewards such as Lazada, CGV, Grab, Mobile World, Vinmart...
Download the PRUonline app now and join PRUrewards today.

(*) Program terms apply.
Updated on
Nov 27, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

2.2
2.14K reviews
Yu Lee
October 23, 2022
I tried to download the contracts. The app brang me to a website of Prudential and ask ed for a code. I could not copy the contract ID, which is quite inconvienient. Finally, when I entered the lengthy code, the app crashed. That happened consistently. Also, I tried to view my transaction history but the app took forever to load. This app is a joke.
13 people found this review helpful
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Claire Leonardo
September 24, 2025
no English how can I use it? there was no option to change the language 🤔 or I use my magic 🧙‍♀️🪄
8 people found this review helpful
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Ronald Alcantara
November 25, 2024
Just wanna try to have an access with my insurance account,but how can i open the app when its written in another language?? Hope you have an english version if it.
15 people found this review helpful
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What’s new

1. Thêm chức năng tìm kiếm danh sách tên ngân hàng và chi nhánh ở quy trình nộp YC giải quyết Quyền lợi BH nhằm tăng sự trải nghiệm của Khách hàng.
2. Thêm cảnh báo cho Quý Khách hàng có sản phẩm BH liên kết chung khi đóng phí BH sớm trước 18 ngày.

App support

About the developer
PRUDENTIAL LIFE INSURANCE VIETNAM COMPANY LIMITED
nguyen.ngoc.son@prudential.com.vn
37 Ton Duc Thang Street, Sai Gon Trade Center, Floor 25, Thành phố Hồ Chí Minh Vietnam
+84 967 474 767