DrinkPrime Water Purifier

Waterwala Labs Pvt Ltd

About this app

DrinkPrime is India’s smartest water purifier on rent trusted by 1 lakh+ users. The IoT-enabled water purifier in sync with the DrinkPrime mobile app allows you to access safe drinking water always.

With the DrinkPrime app, you can:

→ Monitor DrinkPrime’s health

Ensure drinking water quality by monitoring DrinkPrime’s health at all times.

→ Recharge DrinkPrime

Recharge DrinkPrime directly from the app in seconds.

→ Switch subscription plans

Upgrade to the most suitable DrinkPrime subscription plan without any hassles.

→ Top up

Top up your DrinkPrime with additional litres of water as needed.

→ Report an issue & track tickets

Report an issue, leave comments and track your ticket status. Our support team will reach out to you and help fix the issue in no time.

→ DrinkPrime maintenance

We proactively schedule maintenance checks for free. You have nothing to worry about.

→ Refer your friends

Refer and win exciting gifts worth up to ₹1 lakh!

→ Subscribe to DrinkPrime

Haven’t subscribed to DrinkPrime yet? Provide your details on the app and ‘Request a new Prime’. Our team will take care of the rest.

Want to know more about us? Head to www.drinkprime.in.

Ratings and reviews

This review concerns the app and service. I've not been able to log into app as I don't get the OTP at all. I've requested the customer service multiple times to use email id for OTP, but they're not done it since last 4 months I've been using their service. I was helped with login once, since then I've sent email multiple times and talked with customer service who told that I'll be helped in 30 minutes which never happened. My maintenance is due too, which got ignored even after having a slot.

Have been using the app for about a month now and already liking it very much. We use to struggle with ordering the water cans and had to change multiple vendors because of cleanliness of the cans. Also didn't wanted to invest a lumpsump amount for water filter installation. DrinkPrime made it very easy from installation to maintainance. Also using the app is pretty straight forward.

I recently started using Drink Prime and I'm impressed with the overall service of the drink prime. The app is super easy to handle, from selecting a plan to scheduling installation. It's user-friendly and well-designed, making the entire process smooth and hassle-free. What stood out the most was their quick service-my new water purifier was installed within 48 hours, exactly as promised. The technician was professional and ensured everything was set up perfectly.

What’s new

Tired of outdated purifier data?Introducing smart sync prompts to keep your purifier updated effortlessly.
🔷 Never Miss a Sync – Get timely reminders when your data is out of date.
🔷 Clearer Status Updates – Know when your purifier needs syncing at a glance.
🔷 Easy Sync Options – Connect to WiFi for automatic syncing or do a quick manual sync.
Sync your purifier and let it do the work while you sip on pure bliss!
- Bugs squashed & performance improvements.
Update now and stay in sync!