DrinkPrime Water Purifier

13.4K reviews
Content rating
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About this app

DrinkPrime is India’s smartest water purifier on rent trusted by 1 lakh+ users. The IoT-enabled water purifier in sync with the DrinkPrime mobile app allows you to access safe drinking water always.

With the DrinkPrime app, you can:

→ Monitor DrinkPrime’s health

Ensure drinking water quality by monitoring DrinkPrime’s health at all times.

→ Recharge DrinkPrime

Recharge DrinkPrime directly from the app in seconds.

→ Switch subscription plans

Upgrade to the most suitable DrinkPrime subscription plan without any hassles.

→ Top up

Top up your DrinkPrime with additional litres of water as needed.

→ Report an issue & track tickets

Report an issue, leave comments and track your ticket status. Our support team will reach out to you and help fix the issue in no time.

→ DrinkPrime maintenance

We proactively schedule maintenance checks for free. You have nothing to worry about.

→ Refer your friends

Refer and win exciting gifts worth up to ₹1 lakh!

→ Subscribe to DrinkPrime

Haven’t subscribed to DrinkPrime yet? Provide your details on the app and ‘Request a new Prime’. Our team will take care of the rest.

Want to know more about us? Head to www.drinkprime.in.
Updated on
Jan 30, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

13.4K reviews
Lavanya Pasupuleti
August 12, 2022
Have been using the app for about a month now and already liking it very much. We use to struggle with ordering the water cans and had to change multiple vendors because of cleanliness of the cans. Also didn't wanted to invest a lumpsump amount for water filter installation. DrinkPrime made it very easy from installation to maintainance. Also using the app is pretty straight forward.
1 person found this review helpful
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Jyotisankar Panda
June 22, 2020
This review concerns the app and service. I've not been able to log into app as I don't get the OTP at all. I've requested the customer service multiple times to use email id for OTP, but they're not done it since last 4 months I've been using their service. I was helped with login once, since then I've sent email multiple times and talked with customer service who told that I'll be helped in 30 minutes which never happened. My maintenance is due too, which got ignored even after having a slot.
2 people found this review helpful
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Waterwala Labs Pvt Ltd
June 29, 2020
Dear Jyotisankar, apologies for the inconvenience caused. We have taken note of this and have shared it with the concerned team. They will connect with you for further assistance. 29/06/2020: Updated: Dear sir, we believe that your concern has been addressed. Do let us know if you need any further assistance.
Sudarshan Parthasarathy
January 22, 2024
Not all mobile devices are supported. I am unable to sync the device. I have raised this issue many times, but still this is not fixed. The purifier has broken down twice in the last couple of months. There is no warning if the water level is low. We ran out of drinking water at odd times, with no alternatives. The tech support is too slow. It is all good till the device breaks down!! Not happy with the subscription.
14 people found this review helpful
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Waterwala Labs Pvt Ltd
January 26, 2024
Hi Sudarshan,Our sincere apologies for the inconvenience caused. We request you to kindly share your ticket id with us, our team will get in touch with you. Update:Hi,hope our team has successfully resolved the issue raised. For any further queries and concerns, please contact us through your DrinkPrime app or support number 08068764787. Thank you.

What's new

Functional improvements and bug fixes

App support