Wilo-Assistant

WILO SE

About this app

Wilo Assistant – The whole world of pumps in one app

The smart service and planning app for pump applications in building technology. The Wilo Assistant supports you with product selection, system design, hydronic balancing, as well as service and installation. All important documents and product information are available at any time – many functions even offline. This saves time, reduces errors, and makes you independent of the installation location.

Key features at a glance:

Hydronic Balancing
Hydronic Balancing including support for underfloor heating. For fast and standards-compliant optimisation.

Replacement & Pump dimensioning
Quickly find the right replacement pump, including energy-efficient alternatives, with the interactive replacement guide.

Product Information & Documents
Technical data and documents always readily available: from series information to installation and operating instructions.

Control & Monitoring
Control and monitor smart Wilo pumps via Bluetooth. Read pump data and document operating values.

Service & Support
Fast help in case of service issues: fault message assistant, root cause analysis, solutions, and spare parts catalogue. Additionally: piping calculator, unit calculator, QR scanner, news, and contact information for your Wilo representative.

Wilo is a pioneer in sustainable and intelligent premium water technology for tackling global challenges – with an impact for everyone. The driving force behind our actions is the overarching Wilo sustainability strategy and its core areas of impact: Creating, Caring, Connecting. More than 9,000 employees worldwide work every day on innovations with one clear goal: to improve people's quality of life. In building technology, water management, and industry, we move, treat, and control our planet's most vital resource.

Ratings and reviews

Utterly useless. Need an account to use smart connect (mysteriously called care connect in the app) but nowhere to register an account. "Augmented reality", "qr code scanner" ? What the **** I just want to connect to my pump because the display is knackered after a few years

Hi sir I am from my wilo app not working properly daily I am recharge here but from yesterday onwards here not recharge here already i send message to team lead in whatsup also no one should respond to me that's why I am mentioning here please reply me otherwise app was good 😊

waste of time hard to use manuals nearly impossible to find - good advert wilo but rubbish as an assistant

What’s new

The app is updated regularly to constantly improve the quality and performance.

Now with improved Smart Connect features:
-Export measurement data as Excel files with charts
-Save templates and automatically save drafts
-Improved pump overview and more reliable Bluetooth connections

Download the latest version to benefit from all features, innovations and customizations.