GTN Assistans

GTN

About this app

■ What Is the GTN Assistants App?
GTN Assistants is a support platform designed for foreign nationals living in Japan,
offered as a welfare benefit and built around daily life and medical support.

For those living in Japan through companies, universities, or research institutions,
the app provides comprehensive support for common concerns and challenges in everyday life in Japan—
through AI chat, live support, and medical support services.

■ Support Options Tailored to Every Situation
This official support app can be used in a variety of ways,
from before arriving in Japan and right after arrival to settling into daily life.

1. Quick questions or minor concerns
　→ Get instant answers and resolve issues on your own with AI chat
2. Daily life concerns
　→ Get reliable help with live support (available by phone or chat)
3. Medical inquiries
　→ Access phone consultations with a single tap
4. Stay informed during emergencies
　→ Get the latest disaster updates, including earthquakes, weather alerts, typhoons, and heat advisories


■ A Support System You Can Trust
- Over 200,000 consultations handled each year
- Support available up to 24/7, 365 days a year
- Friendly daily life support in up to 25 languages
- 97% issue resolution rate through high-quality live support


■ “An App You Can Truly Rely On When You Need Help”
Since our establishment in July 2006,
we’ve built this trusted service by drawing on years of experience and proven expertise.
Global Trust Networks Co., Ltd. (GTN)

What’s new

・Improved performance and fixed bugs.