m-Training for Women Aiming their Employment as Call Center Agents at Homes. One of the most convenient "home-based working" fields is "call centers". People who are employed in call centers as call center representatives/agents do not necessarily have to be employed in the organizations’ premises or working offices anymore, thanks to fast-developing communication technologies and the Internet. As a result of development in communication technologies, call diverting is very easy and inexpensive. Access to company Intranets via the Internet is now part of daily life due to high Internet access speeds. Therefore, home-based work in this field is perfectly possible in any part of Europe, if proper training and practice
channels are made available to those who will be interested in such a challenging employment opportunity.
The aim of this App is “to e-train inactive women for their e-employment as call center representatives, to work from their homes”. The training concept also includes an e-stage possibility for efficient and complete result achievement. After such a program, an individual will be ready to start working, without needing extra steps. So, the main objective is “to increase the employability of inactive women in a profitable scheme for both employee and employer, under current market conditions”.