
JoséManuel Bravo Ocaña
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I thought that updating the app was a good idea... Don't do it, access denied.. I changed the password in the web application and now I cannot login in the Mobile App. Also, the app has not all the options available on the web site. I don't see much sense for an app that is only to check my funds. *** Updating my rating, because I got really customer support really fast. Still, it would be great to add more functionalities, and avoid logging in the website (which is not so nice and lags a lot).
3 people found this review helpful
Benefit Plus
March 13, 2024
Dobrý den, děkujeme za váš feedback 🙏 Kontaktuje naše zákaznické centrum na email info@benefit-plus.cz nebo tel. 225 377 777. Pomohou vám s přihlášením do mobilní aplikace. Účel mobilní aplikace skutečně pro kontrolu zůstatků, historie transakcí a vyhledávání benefitů. Doufáme, že příště to bude více hvězdiček :-) S pozdravem, Jana, odd. produkt

Stanislava Mitkova
This app is an absolute disaster - in cases I tried to find a specific kind of service or establishment, if I ended up being successful it's due to my tenacity, definitely not thanks to this app. Horrible, needs to be fixed asap by someone who actually knows anything about a user friendly design.

Simonas
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Everything was OK until a few weeks ago. Previously, I was able to order some voucher and immediately see the PDF document in my transactions, so I could open it and copy the voucher code easily. As of recently, PDF documents are not visible in transactions anymore. I asked support why, was only told "technical reasons, don't know more" . That's interesting, it was possible for the past few years. Benefit Plus is going backwards, such a shame... Also appalling how uninformed people at info are.
8 people found this review helpful
Dobrý den, děkujeme za váš feedback 🙏 Z technických důvodů se nyní Voucher dočasně v aplikaci nezobrazuje. Voucher vždy obdržíte do vašeho emailu, který máte nastavený ve svém benefit účtu. Doufáme, že příště to bude ještě více hvězdiček :-) S pozdravem, Jana, odd. produkt