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This is a very cool and convenient service and usually works great. Lately, however, I've been getting the "unending circle of doom," AKA the loading symbol, when I try to switch between payment methods. I've tried backing out of my order, closing the app, but the only way I've been able to resolve the issue is to uninstall and reinstall the app. This gets pretty annoying after a while, please fix this.
14 people found this review helpful
As a student, I want to be lazy sometimes and order something for delivery. A bonus for being able to pay with alternative options. Usually delivery time isn't a big deal. Starship deliveries are slow, the estimated time is nowhere near reality. Even worse is quality and failures to deliver. I've order probably 20 or so times through starship. About a third of those I've needed to contact support. The bots are also really buggy, 2 orders in a row the bots just turned off and were canceled.
12 people found this review helpful
The system is nearly flawless! I use it all the time and have never had any issue. One suggestion is if there was a way to text store to approve or suggest a substitution if responded before order was complete. There's also not a way for me to view order history. Also, product description on app is minimal (size, flavor, etc) and not always specified. It assumes you know the store's inventory by memory, I guess. With those fixes, it would be 5 stars.
10 people found this review helpful