I initially had problems with this app not opening. Hala from Youi's support team has been great in helping me get the app up and running. I have had to be in contact with Hala on several occasions and she has always responded very quickly to me. She has alway dealt with me in a very pleasant and professional manner and worked hard to solve any problems that I was having. Thank you Hala for your excellent service 😀
I started with a 3 star as it is a good concept and hoped that updates will fix the major usability issues with the app. But after several iterations now this app is just unusable. No search, scrolling through the list doesn't work, location filtering doesn't work, location itself doesn't work, keyboard doesn't display etc etc... UPDATE: what's the point of this app if you can't use the rewards. I recently tried to claim a reward sitting at a restaurant but didn't work... Just got an error message "something went wrong. Try again"
Why are we forced to use apps before we can get benefits such as discounts etc?? To me this is extortion. Not everyone is comfortable with using apps on their phone or compatible device. Shame on you Youii. Absolutely shameful.
Can not link all my policies and get my points keep saying error. Total waste of time
This app does not work. what is the point of having youi dollars if you can not redeem them. Signing up crashes. Can log in. Just useless.
One of the worst app. Real torture to login. Wasted half an hour, still couldn't login. Please keep the rewards to yourself. 🙏
Personalised home screen: Shows your balance & policy details
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