Although you can set a location, it still gives me offers that are clearly not available in my area. Seems like a simple thing but youi get it so wrong. It's therefore hard to wade through the offers and I just give up. Waste of time.
There is no decent search capability and search rewards is almost impossible. I have the latest update. It does not solve the main problem ie i am looking if the shop I am walking in at this moment is giving Youi discounts eg. Subway.. You can go to category "dining" but that will provide you with hundreds of options. What if i walk into a Tyre shop. How do I know it is Youi discounted. I would like to type in the name 'Nandos" and see if they supports Youi. Not to much to ask. I can not see how else to use it as it is currently without difficulty
I keep receiving emails saying that I have points in my points balance and youi $$$ but there is nothing in the app. Have tried reinstalling and logging in and out but to no avail. Discounts and offers are pretty lame so I'm not really bothered contacting youi to fix the app problem.
The app is delayed. I cant scroll down easy and it freezes. I also cannot set my location. Unable to select anything! So unfortunate as from what i saw the rewards look great... but i cannot browse
I went to choose an offer yet kept getting a connection error. I tried 6 times, with the same error. Now I've gone in to choose something else only to find I've been docked 60 points but still with no voucher. I will not use this app ever, ever again.
In 2017, nearly all smartphone owners are app savvy. To release an app with so many basic problems is embarrassing for a major insurance company. My insurance company. After all the television ads about Youi rewards, you should not launch a half baked app like this for reputation's sake. Thoroughly test this app!
We’re continually making changes and improvements to the Youi app. Be sure to keep your updates turned on for all the latest features and fixes.
- We’ve addressed stability issues and minor bugs