Dialdirect Insurance
2.5star
7.14K reviews
100K+
Downloads
Everyone
info
About this app
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Audio and 3 others
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
2.5
7.06K reviews
A Google user
- Flag inappropriate
- Show review history
August 30, 2019
This app used to work okay but has now become totally unreliable. The App is not accurate re phone usage. I took 2 short trips. On both occasions my cell was stationary in the vehicle holder. When my car came to a stop on each occasion i switched off the location to end the trip. I noticed the speed increased from 0 to 5km as i picked up my cell in the stationary car. I received 4 stars and was penalised for cellphone usage.
6 people found this review helpful
Dialdirect Insurance
September 2, 2019
Hello Zakaria, we understand this can be frustrating. We are working towards making this better. We would appreciate it if you could send us the details and your contact details at appsupport@dialdirect.co.za.
Mike van Vuuren
- Flag inappropriate
October 2, 2025
App generally worked fine, but in the last approx month, daily trips to work and back are now 1 star when previously almost all were 5 stars. Harsh braking and harsh acceleration constantly. If I calculate the harsh acceleration, it works out to 0 to 100 km/h in 5 seconds! Super car stats for my ordinary sedan ! So frustrating !!
Dialdirect Insurance
October 2, 2025
Hi Mike, thank you for contacting us. We are sorry to hear this. Please send us a private message with your I.D/policy and contact number so we can escalate this matter to the relevant department to assist. ^SM
Cuthbert Karimanzira
- Flag inappropriate
November 12, 2025
The Vehicle Inspection Form on android is giving an error while trying to upload the Inspection. I have tried a number of times, on different days, different WiFi connections and on mobile data. The call centre can't assist resolving the app glitch. They however gave me an email address to send the photos so that they can upload the Inspection manually. Sent email 6 weeks ago but system still shows my Inspection as outstanding, causing my premium to increase. Please resolve the android app.
Dialdirect Insurance
November 12, 2025
Hello Cuthbert, we are concerned to hear this. Please share your policy number for our team to reach out to you. ^JM
What’s new
Performance and stability enhancements
App support
About the developer
DIAL DIRECT INSURANCE RF LTD
grantr@dialdirect.co.za
1 TELESURE LANE, RIVERGLEN
FOURWAYS
2191
South Africa
+27 74 132 9405