MyNetstar

4.2
5.61K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Netstar provides industry-leading telematics and Stolen Vehicle Recovery (SVR) solutions, which come in various price points. MyNetstar is the digital engagement platform that connects you to those solutions in real-time and empowers you to manage your accounts and your fleet, and access important documents on demand. And provides a mechanism to contact Netstar should you require assistance.

Features:
1) Vehicle Tracking
- Easily track your vehicles on an interactive map.
- See vehicle status information such as location, battery voltage, dynamic events, and so much more.

2) Trip Replay
- Categorize your trips as Business or Personal.
- Powerful trip filters to quickly find the trips you are looking for.
- Generate trip replays on an interactive where you can see events and alerts.
- Export trip reports.

3) SARS Logbook
- Generate a SARS-compliant logbook.

4) Alerts
- Set up a variety of alerts which include Safety (impacts and ignition on) and Driver Behavior (speeding, harsh braking, acceleration, cornering, and rapid lane change).
- Get real-time push notifications that detail date and time, alert type, location, and vehicle.
- Set up geo-zones around areas of interest and get alerts when entering or exiting those areas.

5) Share Vehicle
- Securely and easily share access to selected vehicles without needing to share your login credentials.
- If you are a Consumer, you can share vehicles with loved ones.
- If you are a Business Owner, you can share access with drivers.

6) Manage account
- Ability to manage and update personal and financial details.
- Able to download your latest statement and invoice.

7) Manage Vehicle
- Update odometer.
- Update vehicle and driver details.
- Download your fitment certificate and latest test certificate.
Updated on
Oct 2, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.2
5.59K reviews
Mphonyana Modiselle
October 6, 2024
Good day, the app is very helpful but I have a tiny problems. The time interval is 2 hours behind on trips. For instance my alert for ignition off/on, will be displaying 07:45 while it's actually 09:45, how do I correct this? Also it doesn't show when the car is moving. I'm saying this because sometimes the car will be driven by someone else so I wouldn't know if the car is been stolen. Sometimes it says unable to connect and doesn't open. Some days it doesn't record some trips.
Did you find this helpful?
Netstar
October 7, 2024
Hi Mphonyana, that doesn't sound right! Please send a mail to mdservicedesk@netstar.co.za with your details and we will investigate. We will get one of our Support Engineers to assist with the issues you reported.
Rodger Van Blerk
October 12, 2024
Absolutely fantastic. A tracking system and company which are actually working, together as a unit. Thank you Netstar for the upgrade and constant surveillance of the safety and security of the vehicles and the drivers and inhabitants. It gives me great pleasure to be a couple of years already with you. The change in technology to do online tracking gives me peace as I can ascertain the safe passage of my children as well. To the staff who so often call in to verify if all is in order, well done
4 people found this review helpful
Did you find this helpful?
Netstar
October 21, 2024
Hi Rodger, with every new app version we are introducing new features and improving existing ones. We are sure that your feedback will only help us improve further.
Safia Saib
August 11, 2024
I was very happy with the app until recently. It's not very accurate. And is very delayed with the notifications - sometimes up to 20 minutes after the vehicle starts moving! In an emergency situation or in the event of a theft, if I receive a notification 20 minutes later, what are the chances of my vehicle being recovered??? It also doesn't give accurate locations and accurate number of trip information - example, stopping at a garage and then leaving. It doesn't record that stop. Please fix.
9 people found this review helpful
Did you find this helpful?
Netstar
September 18, 2024
Hi Safia, that doesn't sound right! Can you give us more information at mdservicedesk@netstar.co.za so that we can investigate. ^SZ

What's new

• Star Tag feature enhancements
• Added a Delete Profile journey
• Added an Add Asset journey that allows you to kick off acquiring new tracking devices for your assets via the app
• Added a Feedback journey that exposes an easy way to log queries with Netstar Support
• Bugfixes and stability improvements

App support

Phone number
+27834737035
About the developer
NETSTAR (PTY) LTD
altechnetstar@gmail.com
BLOCK O CENTRAL PARK OFFICE MIDRAND 1685 South Africa
+27 83 473 7035

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