Auto&General

Auto & General Insurance

About this app

Decades of our A&G Difference is now in the palm of your hand. From efficient emergency assistance to general policy management, our app is wherever you are, 24/7/365.

Your info is safe with us
Our security features are as unique as you are. That’s why we’ve enabled biometric technology that uses your face or fingerprint to open the app.

Your in-app crash detector
We can’t predict when you’ll have a vehicle accident, but we’ll be there to help you through it. Our intuitive in-app crash detector, AutoSOS, detects severe accidents and sends immediate emergency help to you wherever you are.

Help is always a tap away
We’re never not there whenever you need reliable emergency medical or roadside assistance. We’ll send help to your exact location when you need it most.

Your policy documents and details
We’ve made viewing your policy details and downloading important documents easy. All the info you need, conveniently at your fingertips.

Ratings and reviews

The app is generally well done and intuitive. The low score results from the fact that - if you offer the option of a callback and after 3 times you don't do it , don't expect good ratings. If, when the customer calls and he is number 12 in the queue, don't expect the ratings to improve.

the app is very useful but it's not checked regularly, you send a claim but no one contact you thus you have to frequently call them. They would ask if I've made the claim via the App which was laughable because it was done days before which confirmed that the App is not checked regularly. My claim was sorted after numerous calls I was allocated a specific person to deal with my claim. I was very happy with the end results.

APP KEEPS CRASHING while attempting to complete compulsory self-inspection of vehicle within 48hrs of activating policy. Have to keep starting process from the beginning every time. Already attempted over 10 times to complete this task. EXTREMELY FRUSTRATING and wasted over 2 hours of my life so far getting nowhere. No other way to complete self inspection. MUST use this app that KEEPS CRASHING! So NOT impressed. Happy to cancel policy and move on from this nonsense.

What’s new

This update includes a new polished look & feel. Remember, we’re right in the palm of your hand whenever you need us; from logging your claim, managing your policy, to emergency assistance 24/7. Auto&General. Never not there.