Robert Sheppard
Loved the app. Won their contest and had a year of free sodas. I stop daily for gas and drink. Last month app does nothing but spin. Recently a lot of times it will not load. I start it when i leave the house, 6 miles later still spinning. When I key in my number tells me next is free drink, last 4 times, but does not credit account and tells me to download the app. Uninstalled twice without any change.
24 people found this review helpful
Andrew Paton
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Don't ever select energy drinks as rewards since they never work. I've lost so many monster and rockstar rewards since they're never possible to redeem. The stores have tried so many times and I've called customer support which just reissues me the same unredeemable rewards which is useless. I'm just going to let them expire. The regular club stuff like fountain, pizzas, gas etc. For the developer, you'll notice I already contacted support,. They don't know it happens. How many times is enough
9 people found this review helpful
SaveAround
October 25, 2022
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at publicrelations@highs.com. Thank you.
P. O. J.
I signed up just for carroll pay fuel rewards. Instead of just linking my account and using a phone number as an ID I have to set up payment registration through the app. Highs requires your social security number routing and account number to verify your identity to use this feature. No thanks, can't I just link my PayPal instead?
16 people found this review helpful
Thanks for reaching out! Unfortunately, that is not an option at this time but we will pass the suggestion on to the team.