ZESCO Mobile

1.8
449 reviews
100K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

ZESCO Mobile delivers customer services to customers from the comfort of their convenience. Customers are able to report faults, follow up on the faults and look up prepaid tokens previously purchased. This version of the app offers the ability to apply for power from the very platform.
Updated on
Dec 15, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit

Ratings and reviews

1.8
438 reviews
Christabel Chindima
April 7, 2024
I don't even know why you bothered to create an app when you don't even use it to monitor customer experience. Had you utilized this app for customer complaints and other reports, it would take the edge off your call center. Even if we lodge complaints on your app, your staff don't bother to look at them until we call. In short, this app is useless, and obviously you're not ready to go digital. Zero innovation and pathetic customer service
11 people found this review helpful
Did you find this helpful?
abeauty musonda
January 27, 2024
Reported a no power supply fault. When power was restored but with low voltage, the app did not allow to report the fault because the previous report was still on pending status. The app also only shows Pending or Resolved statuses and does not notify when the status has been changed.
12 people found this review helpful
Did you find this helpful?
Hastings Moono
December 25, 2022
If there was a way of giving zero stars, that's what this app deserves. We have years of experience in app development and we cannot be amused at icons and some interface if the app doesn't do what it claims to have been created to do. Almost all modules, especially the load management are dead. The app should have capacity to store the meter number once entered. It's hectic to enter a 13 digit number which is not even a secret number
71 people found this review helpful
Did you find this helpful?