Club Assist Toolbox 2.0

Club Assist Inc

About this app

Toolbox 2.0 provides Battery Service Technicians with the most up-to-date database of battery fitment information and specific installation requirements, along with new key features for improved roadside performance to elevate the customer experience. Technicians will quickly resolve a vehicle battery event by accurately identifying the correct battery fitment, specific installation requirements, and accurate billing for services provided.

NEW TO TOOLBOX 2.0: VIN Scanning/Decoding (reduces time on scene/increases accuracy of fitment info); Multilingual Support (English, Spanish, French-Canadian); Better Search Options (select Year-first or Make-first searching); Vehicle specific battery location diagrams; Regional pricing support (only for AAA/CAA).

Toolbox 2.0 also provides just-in-time training support at the Technician’s fingertips with access to quality training content from Club Assist: a video training library, downloadable quick reference guides, job aids, and more!

Ratings and reviews

Functionality is good fairly easy to use, with my use my biggest complaint is the eInvoice which requires a lot of extra time to get information added. Honestly maybe a future update to add a auto fill function by adding customer call number to auto populate most of the basic info from call that has all the main information, which will allow us to add the rest to speed up the process.

App often crashes, doesn't decode Lexus VINs very well and you cannot go back and look at sent invoices. If these things were corrected it would greatly improve end user experience.

Not very happy with it it keeps kicking me off making me re login he's telling me that it's synchronizing which makes me take 15 minutes to actually get logged back in and I've had to uninstall reinstall multiple times within the last 2 or 3 weeks to make it work seems like when it's working good something gets the chance to make it stop working good

What's new

- Android target version 33
- New privacy policy added to app Login page
- Signup page has dynamic club selection
- Customer page can select RI and PR as states