Credit Union ONE (Michigan)

Credit Union ONE

About this app

With Credit Union ONE’s Mobile App, you can access your accounts and take care of many banking tasks from the comfort and convenience of anywhere.

Within the app, you can:
Securely view your balances and transaction history
Deposit checks
Stay on top of account activity by scheduling alerts
Check balances from anywhere using your smartphone, smartwatch or tablet without even logging in
Pay bills electronically – payment will be sent as soon as the next business day
Monitor budgets and savings goals
Turn on Account Alerts
And more

Questions? Call our Member Contact Center at 800-451-4292.

Ratings and reviews

This app is awful. It's confusing to get started, you can't setup the account from the mobile app and it does not tell you that. Once inside it asks if you want to connect to digital wallets you might have but when clicked out doesn't actually connect to them, you still have to do those processes yourself. I know I can that, but if it offers then it should at least make it easier. But at least it does tell me my balance, so I guess there's that.

Good app with lots of convenient options based around advanced technology. However, account balances and most transactions are slow to update. Only direct deposits, ACH and transfers made between CU one accounts are instant. It can sometimes take up to 3-4 days for other transactions to show, even as pending. For this is why I didn't give a 5 rating.

The new app is awesome but it was a total pain going in the 1st time. When going in for 1st time old password doesn't work leading you to believe you have to register again. That process was insane like previously mentioned, then said unable to process. So I went back to try logging in and selected forgot password. After doing that they emailed me a temporary password but again confusing. Don't follow prompts just put in temp password instead. After that it was great.

What's new

Our new experience provides easier access to the features you use most while on the go. This new version includes updates to the accounts, mobile deposit and navigation experience.