Your complete client support solution in one powerful app.
With Media Flare Support Center, you can manage all your support requests, track every ticket and appointment, and stay connected with your clients and team — anytime, anywhere.

✨ Everything you need in one app:

🎟️ Ticket Management: Create, view, and track support tickets with full details (date, status, description, history).

📅 Appointment Booking: Schedule, confirm, or update appointments directly from the app.

🔔 Instant Notifications: Real-time alerts for every update — from ticket status changes to new appointments, billing, and interventions.

👤 Client Management & Dashboard: Access all client data in one place, including tickets, appointments, and full interaction history. Configure interventions with full flexibility (e.g., 4 free, 1 free, 10 free, no free interventions, or always free) to match your business model.

🧑‍🤝‍🧑 Team Management: Add and manage your team members with roles (Admin or Employee) to collaborate efficiently.

📊 Support Stats & Reports: View monthly interventions, track free vs paid interventions, and generate clear reports.

💳 Billing & Interventions: Automatic tracking of interventions with transparent billing overview.

📨 Smart Notifications & Email System: Clients receive professional, branded updates via email, while your support team gets immediate alerts for every change to ensure fast response.

🤝 White Label Option: Customize the app with your own brand identity, logo, and colors — perfect for agencies and companies that want to deliver a fully branded experience to their clients.

🔒 Enterprise-Grade Security: All client data is encrypted and securely stored.

📱 Modern Interface: A clean, mobile-friendly design for easy navigation.

💡 Designed for businesses, agencies, and service providers, the Media Flare Support Center App brings professional-grade support tools directly to your smartphone.

Download now and experience next-level client support, management, and billing — all in one place.

📌 Contact Details

Email: info@mediaflare.be

Website: https://www.mediaflare.be

Phone: +32 460 20 07 44

📌 Privacy Policy

https://www.mediaflare.be/privacy

Media Flare

Additional Information