Nexus Prepaid & Utility App

Nexus Municipal Utility App is a modern self-service platform designed to connect residents, utility vendors, field operators, and municipal service teams through a single digital experience.

Residents can access utility services, purchase prepaid electricity, view account information, report faults, and stay informed about service interruptions and municipal updates.

Key Features

• Buy prepaid electricity
• Access customer utility accounts
• View meter and property information
• Track electricity purchases and receipts
• View utility account balances and service information
• Report faults and service issues
• Track support requests and case progress
• View outages and planned maintenance updates
• Apply for electricity supply services
• Receive service notifications and updates

For Utility Vendors

• Sell prepaid electricity
• Validate meter information
• Process vending transactions
• View sales activity and settlements
• Access vendor operational tools

For Field Operators

• Manage field service activities
• View assigned work orders
• Capture field inspection information
• Record meter and infrastructure observations
• Upload supporting evidence and photos

For Municipal Operations

• Customer service and support tools
• Utility operations monitoring
• Revenue and vending oversight
• Service delivery management

Secure and Reliable

Nexus Municipal Utility App is built with enterprise-grade security, role-based access controls, audit logging, and utility management workflows designed for municipal and utility environments.

Please note:
Some features may depend on your municipality, utility provider, or service configuration. Certain services may be available only to registered users or approved utility operators.

Nexus Municipal Utility App is continually evolving to support additional utility services, customer self-service functions, and smart municipal initiatives.

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Additional Information