Protect your BNH debit cards by sending transaction alerts and giving you the ability to define when, where and how your cards are used. Simply download the app to your mobile device, then customize your alert preferences and usage settings to monitor and manage your cards.

Alerts Ensure Safe, Secure Card Usage
Alerts for PIN and signature transactions can be set up to keep you informed of your debit card usage and help you quickly detect unauthorized or fraudulent activity. This app can send an alert when a card is used or when a card transaction has been attempted but is declined – and additional customizable alert options are available. Alerts are sent in real time, immediately after a transaction has taken place.

Location-Based Alerts and Controls
The My Location control can restrict transactions to merchants located within a certain range of your location (using your device’s GPS); transactions requested outside of the specified range can be declined. The My Region control uses city, state, country or zip code on an expandable interactive map; transactions requested by merchants outside of a specific region can be declined.

Usage Alerts and Controls
Spending limits can be established to allow transactions up to a certain dollar value and decline transactions when amounts exceed your defined thresholds. Transactions can be monitored and managed for specific merchant categories such as gas stations, department stores, restaurants entertainment, travel, and groceries. And your transactions can also be monitored for specific transaction types: in-store purchases, e-commerce transactions, mail/phone orders and ATM transactions.

Card On/Off Setting
When the card is “on,” transactions are allowed in accordance with your usage settings. When the card is “off,” no purchases or withdrawals are approved until the card is subsequently turned back “on.” This control can be used to disable a lost or stolen card, prevent fraudulent activity in the case of a data breach, or control spending.

Additional Capabilities
This app also allows you to conduct card-related mobile transactions wherever you are, any time of the day. Supported transactions include:
• Real-time balance inquiries
• Locating ATMs

Key Benefits
• All cardholders can receive alerts to monitor transactions and protect their accounts
• You can actively manage your money and take charge of your card usage
• Parents can remotely control and monitor their children’s spending
• Businesses can ensure spending policy compliance

Bank of New Hampshire

Additional Information