LeadReply is a simple, powerful messaging app for professionals who use Thumbtack. Respond to leads quickly and professionally, stay organized, and keep every conversation moving — all from one clean inbox, whether you are on a job site, driving, or away from your desk.

KEY FEATURES

• Fast Lead Messaging
Manage Thumbtack conversations in a clean, simple inbox built for busy service professionals.

• Instant Auto-Reply
Send a fast welcome reply when a new lead comes in. Messages stay inside Thumbtack.

• Multiple Thumbtack Businesses
Connect multiple business profiles, control which ones LeadReply manages, and keep separate AI settings for each. A quick switcher lets you jump between businesses right from Settings.

• Smart Follow-Ups
Automatically follow up when a conversation goes quiet. Set the pace and turn the feature on or off anytime.

• Lead Strategy
Choose how the AI handles leads: Service Call, On-Site Estimate, Troubleshooting, or Custom Project.

• Quick Reply Templates
Save ready-to-use replies for common questions about photos, addresses, availability, pricing, and follow-ups.

• AI-Assisted Replies
Create natural, professional replies based on the customer request, your business details, pricing guidance, schedule context, and preferred response style.

• Translation Tools
Write in your preferred language, send clear English replies, and quickly understand incoming messages.

• Flexible Business Settings
Customize services, pricing rules, business hours, appointment preferences, tone, and response style.

• Lead and Job Details
Review lead info, job details, schedule, appointment, and address information before you reply.

• Call and Text a Lead
Tap a customer's phone number to call or text right from Lead Details.

• Google Calendar Sync
Connect Google Calendar and keep confirmed appointments in sync. Create, update, cancel, or open an event from a conversation, and see when a selected time is already busy.

• Device Calendar Support
If Google Calendar is not connected, add confirmed appointments to your device calendar.

• Push Notifications
Get notified about new lead activity and open the relevant conversation quickly.

• Contact Support
Message LeadReply support directly from the app, in the same chat you already use for leads.

PLANS

• Free — limited monthly usage for welcome replies, AI replies, translations, and messaging tools. No credit card required.
• Pro — for active pros who want more AI replies, translation usage, and Smart Follow-Ups throughout the day.
• Enterprise — for multi-profile operators: unlimited AI replies and translations, plus up to 5 active Thumbtack business profiles at the same time.

Start free and upgrade when you need more usage. Subscription pricing is shown in the app before purchase.

SUBSCRIPTION TERMS

• Payment is charged to your Google Play account at confirmation of purchase.
• Subscriptions renew automatically unless canceled at least 24 hours before the end of the current period.
• Manage or cancel your subscription in the Google Play Store app, under Payments and subscriptions.
• Privacy Policy: https://leadreply.app/privacy-policy/
• Terms of Use: https://leadreply.app/terms/

LeadReply connects to your Thumbtack account through an account authorization flow. We never ask for or store your Thumbtack password, and you can disconnect anytime.

LeadReply is an independent application and is not affiliated with, endorsed by, or sponsored by Thumbtack. All trademarks and brand names are the property of their respective owners.

LeadReply is available in the United States and Canada.

Questions or feedback? Email support@leadreply.app.