Bring customer conversations, AI automation, and team collaboration into one command center.

Voxio Chat is an AI-powered omnichannel workspace that helps businesses manage customer communication across WhatsApp Business, Instagram, Messenger, and other supported channels from one mobile app.

See every conversation that needs attention, respond faster, collaborate with your team, and stay in control of AI-assisted customer service wherever you work.

ONE INBOX FOR EVERY CONVERSATION

Manage multiple communication channels without switching between different apps.

• View WhatsApp, Instagram, and Messenger conversations in one inbox
• Quickly find unread messages and conversations that need a human response
• Filter conversations by channel, status, account, or priority
• Monitor active channel connections directly from your workspace

AI ASSISTANCE WITH HUMAN CONTROL

Use AI to improve response speed while keeping your team in control.

• Let the AI Assistant handle eligible customer conversations
• Take over a conversation whenever human assistance is needed
• Resume AI handling when the conversation is ready
• Review reply-window status, conversation status, tags, and assigned agents
• Mark conversations as complete or end them directly from the app

BUILT FOR TEAM COLLABORATION

Help agents work together with better visibility and faster coordination.

• Assign and transfer conversations between team members
• Collaborate through private Team Chat
• Manage agents, roles, and workspace access
• Add internal notes and conversation tags
• Keep important customer activity visible to the whole team

MANAGE YOUR WORKSPACE FROM ANYWHERE

Access essential business tools without returning to your desktop.

• Connect and manage channel accounts
• View campaign, usage, and billing information
• Access automation, catalog, and AI settings
• Create and manage support tickets
• Receive important notifications through the Notification Center
• Protect your account with two-factor authentication

A CLEARER VIEW OF YOUR BUSINESS

The Voxio dashboard brings together channel status, unread messages, conversations requiring human attention, active campaigns, and usage information in one simple view.

Voxio Chat is designed for customer support, sales, marketing, and operational teams that need faster responses, better collaboration, and greater control over every customer conversation.

One workspace. Every channel. AI and your team working together.