Ruggy is software built for rug cleaning and rug repair shops. If you run a
rug cleaning business, a rug repair shop, or an oriental rug dealership,
Ruggy is how you track every rug from drop-off to pickup — replacing paper
tickets, sticky notes, and spreadsheets with one app the whole team uses.

Built for rug cleaning, repair, and restoration shops

Every rug shop owner knows the pain of lost rugs, mixed-up customer tags, and
inspection notes that get lost between the front counter and the wash floor.
Ruggy fixes that with a complete digital history for every rug your shop
touches — whether it's coming in for cleaning, repair, restoration, washing,
binding, or fringe work.

Rug intake in seconds

Capture customer details, rug photos, sizes, and condition notes at drop-off.
No more handwriting errors, no more lost slips. Every rug intake is
searchable, dated, and tied to the right customer the moment the rug crosses
the threshold of your rug shop.

Rug tracking from drop-off to pickup

Print a label for every rug. Scan it at every stage — washing, drying,
repair, restoration, inspection, delivery — and Ruggy updates the rug's
status in real time. Your whole team sees where every rug is in the workflow.
No more walking the floor asking "has this one been washed yet?" Rug tracking
that actually works.

Rug inspection workflows

Document the condition of every rug before and after cleaning or repair. Flag
stains, wear, fringe damage, color bleed risk, and pet damage with photos and
notes. Share rug inspection results with customers to build trust and prevent
disputes. Built-in inspection checklists cover the things experienced rug
cleaners and rug repair specialists always check.

Real-time team coordination

Everyone on your team — front counter, wash floor, repair, delivery — sees
the same view of every rug. Update status from any phone or tablet. No more
group texts, paper logs, or whiteboard updates.

Professional customer communication

Send digital intake forms, work orders, and receipts. Share rug inspection
photos with customers so they understand what you found and what you're doing
about it. Polished customer-facing communication that makes your rug cleaning business look as professional as the work you do.

Why rug shops choose Ruggy

Save hours every week by replacing paper-based rug intake and tracking.
Eliminate lost or mixed-up rugs with reliable rug tracking from drop-off to
delivery.
Cut customer disputes with documented before-and-after rug inspection photos.
Run your rug cleaning or rug repair shop with the kind of software flooring
retailers use for their whole business.

Built for the whole rug industry

Ruggy works for the whole spectrum of rug businesses: rug cleaning shops, rug
repair specialists, oriental rug dealers, area rug cleaners, rug restoration
studios, wool rug specialists, and rug binding services. Whether you're a
small two-person rug cleaner or a multi-location oriental rug dealership,
Ruggy scales with you.

Part of the Service Buddy platform

Ruggy is part of the Service Buddy platform, the operating system for
flooring stores. Rug shops, rug cleaners, oriental rug dealers, and flooring
retailers across the country use Service Buddy products to run smarter. Now
your rug shop can join them.

Download Ruggy free. Upgrade to Ruggy Pro to unlock unlimited rugs, advanced inspection workflows, and team accounts.