Kuruvi is a unified messaging inbox for
small eCommerce sellers. It brings together
customer emails, WhatsApp messages, Instagram
DMs, Facebook Messenger and more into one
place with order details shown right beside
every conversation.

GMAIL INTEGRATION

Kuruvi connects to your Gmail account so
customer emails appear in your unified inbox
alongside your Shopify and eBay orders.
Reply to customer emails directly from Kuruvi
without switching between Gmail and your
store admin.

When a customer emails you asking about their
order Kuruvi automatically shows their full
order history beside the email. No more
copying and pasting order numbers or
switching between apps.

HOW GMAIL IS USED

Kuruvi uses Gmail to:

Receive customer emails
Customer emails sent to your Gmail address
appear instantly in your Kuruvi inbox
alongside messages from WhatsApp Instagram
and Messenger.

Send replies to customers
Reply to customer emails directly from
Kuruvi. Your reply is sent from your Gmail
address and appears in your Gmail Sent
folder automatically.

Display order context
Kuruvi matches customer emails to their
Shopify or eBay orders by email address
and shows order details beside every
email conversation.

WHAT KURUVI DOES

Unified inbox
Stop switching between Gmail WhatsApp
Instagram Messenger and your store admin.
Kuruvi puts everything in one place so
you can manage all customer communications
from one screen.

Order context in every conversation
See full order details beside every customer
message automatically. When a customer asks
where is my order you already have the
answer right there.

Auto reply
Set up automatic replies for business hours
away messages and common customer questions.
Respond to customers even when your store
is closed.

Broadcast messaging
Send updates and promotions to multiple
customers across email WhatsApp Instagram
and Messenger simultaneously.

Team inbox
Invite team members to your shared inbox.
Assign conversations to team members. Never
miss a customer message.

Analytics dashboard
Track messages and response times across
all platforms in one dashboard.

SUPPORTED PLATFORMS

Messaging:
WhatsApp Business
Instagram Direct Messages
Facebook Messenger
Telegram
Gmail and Email
Kuruvi native messaging

eCommerce:
Shopify
eBay
WooCommerce

GMAIL DATA USAGE

Kuruvi uses your Gmail data only to:
- Display customer emails in your inbox
- Send replies on your behalf
- Match emails to your store orders

Kuruvi does NOT:
- Read your personal emails
- Store email content permanently
- Share your email data with anyone
- Sell your data to third parties

All Gmail data is encrypted in transit
and at rest. You can disconnect Gmail
from Kuruvi at any time in
Settings → Connected Channels.

PRIVACY AND SECURITY

Your data is protected:
- All data encrypted in transit (HTTPS)
- All data encrypted at rest (AES-256)
- Firebase security rules enforce access
- No data sold to third parties
- Delete your account and all data anytime
- GDPR and CCPA compliant

Privacy policy: kuruvi.com/privacy
Data deletion: kuruvi.com/deletion-status
Support: hello@kuruvi.com

PRICING

Free plan: $0 forever
Basic Kuruvi messaging
100 messages per day

Business plan: $9.99 per month
All integrations including Gmail
Unlimited messages
Auto reply and broadcast
Shopify and eBay order context
14 day free trial

Growth plan: $24.99 per month
Everything in Business
Team accounts up to 10 members
Analytics dashboard
Video posting to Facebook Instagram
and YouTube
14 day free trial

GETTING STARTED

1. Sign up at app.kuruvi.com
2. Connect your Gmail account
3. Connect your Shopify or eBay store
4. Start managing all customer messages
in one unified inbox

Questions? Email hello@kuruvi.com
We respond within 1 hour.

kuruvi.com