CaseFlow Note is a voice-first case note app built for Australian social workers — community services practitioners, NGO staff, and ACCO teams — who spend their day in the car, in clients' homes, and in places where a keyboard isn't an option.

Capture what happened while it's fresh. After a visit, answer a short set of guided prompts — out loud or by typing — and CaseFlow Note shapes your answers into a professional, strengths-based case note in seconds. You stay in control: the AI draft keeps your words, shows exactly where every sentence came from, and is drafted on Australian-resident infrastructure.

WHY PRACTITIONERS CHOOSE CASEFLOW NOTE

• Guided prompts, not a blank page. A short set of questions per visit type — answer each one out loud or by typing.
• Your words stay your words. AI drafts keep practitioner voice intact and never invent details.
• Full provenance. Every sentence in the draft links back to what you actually said.
• Jurisdiction-aware. NSW, VIC, QLD, SA, WA, TAS, NT, ACT — retention and language follow local rules.
• Strengths-based language. Draft templates lean into what clients can do, not just what's wrong.
• Works offline. Capture now, draft when you're back in signal.
• Encrypted at rest (AES-256) and in transit (TLS 1.3), hosted in Sydney.

DESIGNED FOR TEAMS

• Organisation admins invite practitioners via email or QR code.
• Supervisors review drafts and add feedback without changing the practitioner's voice.
• Shared prompt templates enforce house style across your team.
• Immutable audit trail satisfies compliance and procurement requirements.

PRIVACY BY DESIGN

• No tracking across apps. No advertising. No sale of data, ever.
• Notes are drafted by AI running on Australian-resident infrastructure (Sydney).
• Audio is processed and immediately discarded — nothing is stored.
• Right to deletion built in. Data export on request.

CaseFlow Note is built in Australia for Australian practitioners. Indigenous data sovereignty matters to us: establishing a paid sector advisory panel, and publishing the governance structure that goes with it, is committed work on our roadmap ahead of ACCO deployments.

CaseFlow Note is invite-only. Your organisation creates your account — there is no public sign-up.

Questions? support@caseflownote.app