Navix Hub™ is a comprehensive, all-in-one software solution designed for behavioral health organizations. The platform is built with a focus on workflow optimization, easy implementation, and flexibility. Navix Hub™ streamlines and automates the client management process, from the initial lead through to discharge, allowing practitioners to spend more time focusing on delivering quality care.

Navix Hub™ combines CRM (customer relationship management), EMR (electronic medical records) and RCM (revenue cycle management) services into one seamless platform, fully integrating patient onboarding and management, clinical documentation, claims management and billing data to optimize and improve both business and clinical outcomes.

CUSTOMER RELATIONSHIP MANAGEMENT (CRM)

Navix Hub™ CRM features are designed to help users drive referrals, manage client relationships, and track business development leads. The platform includes an email suite, admissions client database, alumni tracking, professional and referral relationships, and the ability to send documents for electronic signatures.

The platform's email suite allows practitioners to easily communicate with clients, customers, and other stakeholders. Users can create visually appealing campaigns and track real-time insights into follow-ups and conversion rates. Navix Hub™ also features a customizable dashboard view, providing an overall insight into client leads, pending assessments, alumni tracking, referrals out, tasks to be completed, and more.

The HUB client leads feature allows users to gather demographics, assessments, and notes regarding the individual, while also including a task manager and onboarding feature that seamlessly transfers the information to the EMR upon admission, reducing redundant data entry and costly mistakes.

One exciting feature of Navix Hub™ CRM software allows users to track professionals AND organizations associated with potential clients, current clients, and those referred out. Under the individual professional or organization in the CRM, users can see how many times they have referred and how often they have referred to them.

EMR

Navix Hub™ EMR features improve workflow by eliminating duplicate data entry. Redundant data fields automatically auto-populate throughout the system, and the software is designed to be intuitively navigable for all levels of software competency.

The platform's demographics page features all pertinent information related to the clients' care, including a Quick View section that reveals a list of primary stakeholders, including families, colleagues, and outside care teams.