The Covid-19 pandemic has accelerated digital adoption across almost all verticals and needless to say, Hospitality hasn’t been far behind. “Touchless Guest Experience” has become the new interest for both travelers and hospitality providers.

The call for contactless technology has become a priority in the hospitality industry today. And hotels everywhere are scrambling to enable their staff and offer seamless and superior guest experiences.

Edaya offers a comprehensive solution to these problems and helps hoteliers to enhance their guest experience.

Reinvent your guest's journey with seamless digital experiences and provide them with a remarkable stay using Edaya's contactless and innovative solutions.

Edaya app enables hotels to have a better engagement with their guests in all stages of a guest journey from booking to check-out. Add a level of personalized experience and provide tailored service with ease.

Features:

‣ A touchless check-in enabled via QR code is a step towards easing the process of factoring each step of a guest arrival by avoiding multiple contact points and standing in a queue or waiting in the lobby to check in to their hotel room.

‣ Give your guest's the opportunity to upload documents beforehand at any time – while they are still at home or on the way to your hotel.

‣ Intercom-less hotel rooms are almost impossible to imagine but a touchless way to raise requests is the new normal. Request Service options available to hotel guests for assistance on laundry, cleaning, etc.

‣ In-Room Ordering option for browsing menu and showcasing lip-smacking gourmet cuisines along with the enticing pictures and snaps of the dishes.

‣ Spa, Salon, Fitness Centre, Dinner dates, Chauffeur booking, etc are some of the different types of services that hotels offer to their guests. Offering a seamless way to view & book these services can drive value & growth for your hotels.

‣ The Guest Room Automation System enables hoteliers to provide their guests the convenience of controlling multiple functions in their room including lighting, temperature, drapes and audio/video systems.

‣ Hotel virtual tours can bring potential guests to resorts remotely and allow them to view rooms and facilities before booking.

‣ Post checkout services to keep your guests come backing retain your guests.

‣ Let your guests know their bills in advance.

‣ Collect customer feedback and use it to create loyalty rewards that keep guests coming back to your hotel time and time again.

Benefits to hotels
‣Support of management operations
‣Facilitates staff in daily tasks
‣Improves revenue
‣Real-time analytics and insights

Benefits to guests
‣Elevated guest experience
‣Reduced waiting times
‣Simplified interactions
‣Personalized experience

With guests becoming increasingly tech-savvy, the time has come for the hotel industry to embrace the technology at hand to put guests first.

Download the Edaya Guest App to check out the exciting features.