Luna Guest Assistant is an AI-powered virtual receptionist designed for vacation rentals, Airbnb properties, B&Bs, guest houses, holiday homes and small hospitality businesses.

Transform an unused smartphone or tablet into a 24/7 AI guest assistant that welcomes guests, answers questions and provides useful information about your accommodation and the surrounding area.

Luna helps hosts reduce repetitive guest questions, improve communication and provide a professional hospitality experience even when nobody is physically present on site.

Why choose Luna?

Unlike generic chatbots, Luna can be customized with property-specific information, house rules, check-in instructions and local recommendations, allowing guests to receive accurate answers tailored to your accommodation.

Guests can interact naturally and receive assistance in their preferred language at any time of day.

Key Features

• Turn any smartphone or tablet into a virtual receptionist
• 24/7 AI-powered guest assistance
• Multilingual support for international travelers
• Voice conversations with guests
• Property information and house rules
• Check-in and accommodation guidance
• Local attractions and sightseeing recommendations
• Restaurants, shops and points of interest
• Instant answers to frequently asked questions
• Personalized information for each property
• Reduce host workload and repetitive messages

Perfect For

• Vacation rentals
• Airbnb hosts
• Booking.com hosts
• B&Bs
• Guest houses
• Holiday apartments
• Self check-in accommodations
• Small hotels
• Property managers

Benefits

• Improve the guest experience
• Provide assistance even when you are unavailable
• Reduce repetitive guest communications
• Offer multilingual support without additional staff
• Enhance hospitality service at low cost
• Reuse old smartphones and tablets as smart guest kiosks

Whether you manage a single holiday apartment or multiple vacation rentals, Luna Guest Assistant helps you provide professional guest communication and hospitality support around the clock.