Midmark RTLS Field Guides delivers interactive 2D, 3D and augmented reality (AR) training and field guides for Midmark CareFlow™ RTLS partners, certified installers, system integrators and healthcare customers. Powered by The BPR, the app provides just-in-time support for deploying, configuring and servicing Midmark real-time locating system (RTLS) hardware and solutions across hospitals, clinics and outpatient facilities.

Whether you are a certified installer commissioning BLE sensors, a system integrator configuring an IR network, or a healthcare technician maintaining RTLS infrastructure, Midmark RTLS Field Guides puts the right information in your hands, exactly when you need it, right at the point of work.

KEY FEATURES

- 2D Field Guides: Step-by-step illustrated manuals and quick-reference documentation for every supported Midmark RTLS device and procedure.
- 3D Interactive Models: Explore RTLS hardware in fully interactive 3D. Rotate, zoom and inspect components from every angle to better understand assembly, mounting and serviceable parts.
- Augmented Reality (AR) Training: Overlay virtual instructions, components and guidance directly onto real-world equipment using your device camera. AR makes complex procedures intuitive and dramatically reduces training time.
- Just-in-Time Support: Access the exact guide you need on-site, on-demand. No more flipping through PDFs or hunting for the right manual.
- Installation and Configuration Workflows: Guided procedures for deploying BLE sensors, IR receivers, badges, tags and other CareFlow RTLS components.
- Service and Maintenance Guides: Troubleshooting, replacement and routine service procedures designed to minimize downtime in live healthcare environments.
- Offline-Ready Content: Critical guides remain available even in areas of a facility with limited connectivity.
- Continuous Updates: Content is regularly refreshed to reflect the latest Midmark CareFlow RTLS hardware, firmware and best practices.

WHO IT IS FOR

Midmark RTLS Field Guides is built for:

- Midmark RTLS certified installers
- System integrator partners
- Healthcare facility biomedical and IT teams
- Field service technicians
- Training coordinators and customer success teams

WHY IT MATTERS

Real-time locating systems are mission-critical infrastructure in modern healthcare. Every minute saved during installation or service translates to faster deployment, more reliable patient care and better outcomes. By combining traditional documentation with immersive 3D and AR experiences, Midmark RTLS Field Guides shortens the learning curve, improves first-time-fix rates and standardizes quality across every install.

ABOUT MIDMARK RTLS

Midmark CareFlow™ RTLS uses a hybrid approach to real-time locating, combining scalable Bluetooth® Low Energy (BLE) technology with precision-driven Infrared (IR) location capabilities. With decades of RTLS expertise rooted in Versus Technology and backed by Midmark Corporation, Midmark RTLS helps health systems align people and process so caregivers can focus on what matters most: patient care.

ACCESS

Access to Midmark RTLS Field Guides is provided to authorized Midmark RTLS partners, certified installers and customer organizations. Account credentials are configured and provisioned by Midmark or its support team. The app is not intended for general public use.

SUPPORT

Need help? Visit https://www.midmark.com/service-support/medical/rtls-support or contact your Midmark Customer Success Manager.

Bluetooth® is a registered trademark of Bluetooth SIG, Inc. CareFlow™ is a trademark of Midmark Corporation. All other trademarks are the property of their respective owners.