PORTNET - is the world's first nation-wide business to business (B2B) port community solution and a winning entry in National Infocomm Awards (2006). It has since proven crucial in improving PSA's overall integration and efficiency, by providing the logistics industry with a single sign-on network portal. In doing so, PSA has connected shipping lines, hauliers, freight forwarders and government agencies, helping them to manage information better and synchronise their complex operational processes.

PORTNET's over 10,000 integrated users and more than 300 million transactions a year rely on the system's unparalleled capability to provide them with real-time, detailed information on all port, shipping, and logistics processes crucial to their businesses. As a key contributor towards Singapore becoming the World's Number 1 logistics hub (World Bank 2007), PORTNET's 100% industry participation rate further magnifies its reach and impact.

From the movement and tracking of cargo to integration of both land and sea transport links, PORTNET simplifies and synchronises millions of processes for customers both locally and globally. This has resulted in projected cost savings and improved asset utilisation overall. More efficient processes have enabled PSA to scale up container volume on a year-on-year basis, and PSA continues to be the Number 1 Transhipment Hub in the world.

Benefits
Streamlines documentation and business processes for the port community
- A single-view, consolidated platform improves efficiency by eliminating repetitive data entry, processing and transcription errors
- Simplifies processes through integration with Government and Port Authorities' system as well as Port Users' individual systems
- Real-time tracking and proactive notification on business exceptions
- Consolidated and real time information on demand through multiple communication channels such as email and SMS
- Simple to use system controls individual user access levels for maximum security.