Welcome to the Block 13 Federal B Area Resident Portal. The official application designed to simplify community living for residents of Block 13 Federal B Area, Karachi.

Developed by DeskWorkSolutions in collaboration with the Block 13 Federal B Area Residents Welfare Association, this application brings all essential resident services together in one secure, reliable, and easy-to-use platform. Our goal is to bridge the gap between residents and the society administration, making everyday community management transparent, efficient, and accessible to all.

KEY FEATURES

Maintenance Fee Management
Managing your monthly maintenance fees has never been easier. Simply select the relevant month, upload your payment receipt along with the transaction ID, and submit for admin review. Track the approval status of your payments in real time and maintain a complete history of all past transactions directly within the app.

Complaint Management
File complaints regarding a wide range of issues including water supply disruptions, electricity problems, maintenance requirements, security concerns, noise disturbances, and more. Every complaint is assigned a unique tracking number so you can monitor its progress. Receive direct responses and updates from the administration as your complaint moves through the review process.

Digital Resident ID Card
Your official digital resident identity card is always with you. Generated automatically upon account approval, the card displays your name, house number, and CNIC information, and remains valid for one year. Present it whenever required without the need to carry a physical card.

Vehicle Registration
Register all household vehicles with the community management system. Keep your vehicle information up to date and ensure compliance with society regulations regarding vehicle stickers and access. Adding or updating vehicle details is simple and can be done directly through the app.

Guest and Visitor Management
Planning to have visitors? Submit guest requests in advance and manage visitor access to the community in a secure and organized manner. The administration is notified automatically, ensuring a smooth and safe experience for both residents and their guests.

Community Announcements
Never miss an important update. Receive real-time push notifications for society announcements, payment reminders, complaint status changes, and other critical community information. Stay connected with the administration at all times.

Deals and Discounts
As a verified resident of Block 13 Federal B Area, enjoy access to exclusive deals, discounts, and special offers available only through the resident portal. Browse available offers and claim coupons directly within the app.

SECURITY AND PRIVACY
The security of your personal information is our top priority. All data transmitted through the application is encrypted in transit using secure connections. Your information is used solely for community management purposes and is never shared with unauthorized third parties. We are fully committed to protecting your privacy in accordance with our published privacy policy.

IMPORTANT
This application is exclusively for registered residents of Block 13 Federal B Area, Karachi. New registrations are subject to identity verification and admin approval, which is typically completed within 24 to 48 hours. Access to all features is granted upon successful approval of your account.

For support or assistance, please contact us at support23@block-13.com or call +92 333 3063849 during office hours, Monday to Saturday, 9:00 AM to 5:00 PM.

Developed by DeskWorkSolutions
Block 13 Federal B Area Residents Welfare Association, Karachi, Pakistan.