Truecare is an all-in-one customer experience and feedback management platform designed to help organizations listen, evaluate, and elevate customer satisfaction in real time.

Whether deployed as an interactive on-premise kiosk or used on mobile devices, Truecare provides a seamless and engaging way for your patients, clients, and visitors to share their thoughts, rate staff performance, and voice their concerns.

KEY FEATURES:

★ Smart Customer Feedback
Collect structured and actionable customer opinions effortlessly. Let users share general feedback, submit suggestions, or report complaints with full transparency.

★ Rate Our Team
Empower your customers to rate individual team members and departments. Recognize outstanding staff and identify areas requiring training and improvement.

★ Interactive Surveys
Launch customized surveys with multiple question formats, star ratings, and multiple-choice options to gain actionable insights into customer satisfaction.

★ Direct Message to CEO
Build trust by offering an exclusive, direct communication channel for sensitive concerns or high-priority messages that reach executive leadership directly.

★ Voice Notes & Attachments
Make feedback accessible to everyone. Users can record voice messages or attach details to express their feedback quickly and naturally.

★ Multilingual & RTL Support
Cater to diverse audiences with native multi-language support, including seamless Right-to-Left (RTL) localization such as Arabic.

★ Offline Sync & Kiosk Ready
Never lose feedback due to poor connectivity. Truecare securely stores responses offline and automatically synchronizes when a network connection is restored. Features administrative PIN locks to protect kiosk settings.

WHO IS TRUECARE FOR?
• Hospitals, Clinics & Healthcare Centers
• Retail Stores & Shopping Malls
• Hotels, Restaurants & Hospitality Venues
• Corporate & Government Customer Service Centers
• Educational & Financial Institutions

Transform customer satisfaction and drive operational excellence with Truecare. Download today to start capturing the voice of your customers!