The CAFM-based Service App is a powerful and comprehensive tool designed to assist technicians in efficiently managing maintenance tasks for facilities and assets. It is a mobile solution tailored to streamline both reactive and planned maintenance activities, ensuring seamless operations, timely interventions, and minimized equipment downtime.
Reactive Work Order Module:
The Reactive Work Order module is built to address unexpected or emergency maintenance tasks that arise during the day-to-day operation of facilities. It is particularly useful for handling sudden equipment failures, breakdowns, and other urgent repair needs. This module enables technicians to receive, track, and manage work orders in real-time, allowing them to respond quickly and effectively.
Key features of the Reactive Work Order module include:
Real-time Work Order Assignment: Work orders for reactive maintenance are assigned to technicians in real time. Technicians can view the details of the task, including the issue description, location, priority level, and any special instructions or materials needed to complete the job.
Status Tracking and Updates: As technicians begin working on a reactive maintenance task, they can update the status of the work order, allowing supervisors and other team members to track progress in real time. This helps ensure timely completion of urgent repairs and provides visibility into ongoing tasks.
Photo and Note Attachments: Technicians can attach photos, notes, and other documentation to work orders, providing a clear understanding of the issue and the actions taken to resolve it. This feature helps improve communication between team members and ensures that all relevant information is captured for future reference.
Mobile-Friendly Design: The app is optimized for mobile devices, making it easy for technicians to access work orders and update task statuses while on the go. Whether they are on-site or in transit, they can stay connected and manage their tasks efficiently.
Work Order Prioritization: The module allows for the prioritization of work orders based on urgency, helping technicians focus on the most critical tasks first. This ensures that high-priority repairs are addressed promptly, reducing the risk of extended downtime and operational disruption.
Completion and Closure: Once a reactive work order is completed, technicians can close the task, ensuring that all work has been finalized and logged within the system. This helps keep maintenance records up to date and provides data for future performance analysis.
Planned Preventive Maintenance (PPM) Module:
The Planned Preventive Maintenance (PPM) module is designed to help facilities avoid costly breakdowns and downtime by ensuring that regular maintenance activities are performed on schedule. This proactive approach to maintenance focuses on identifying and addressing potential issues before they become critical, extending the life of equipment and improving overall facility performance.
Key features of the PPM module include:
Scheduled Maintenance Tasks: The PPM module enables users to set up and manage recurring maintenance schedules for various assets and equipment. Technicians can follow predefined maintenance plans, ensuring that inspections and routine checks are conducted at the right intervals to prevent failures and reduce wear and tear.
Checklists and Inspections: Technicians can access detailed checklists for each preventive maintenance task, ensuring that all necessary steps are followed. These checklists help maintain consistency in the maintenance process and provide a clear record of the actions taken during each inspection.
Compliance and Regulatory Standards: The PPM module helps ensure that maintenance tasks are performed in compliance with industry standards and regulations.