VoiceInfra Softphone brings your business phone system to your phone, tablet and desktop.

VoiceInfra Softphone is the companion app for the VoiceInfra cloud phone service. Sign in with your account and turn any device into a fully featured business line - no desk phone, no extra hardware, no complicated setup. Make and receive calls, move between devices, and stay reachable wherever work takes you.

STAY REACHABLE, EVERYWHERE
- Get your business line up and running in moments
- Clear, reliable call quality over your existing internet connection
- Reconnects automatically, so a change of network does not take you offline
- One account, available across mobile, tablet and desktop

MAKE AND RECEIVE CALLS
- Full dial pad with in-call touch tones for menus and automated systems
- Incoming call screen with caller details and quick answer options
- In-call controls for mute, hold, speaker and keypad
- Hand a call to a colleague: transfer it straight through, or speak with them first and pass it over when you are ready
- Missed call badges, so you always know who tried to reach you

CALL HISTORY YOU CAN ACT ON
- Every incoming, outgoing and missed call in one place
- Filter and search to find any conversation fast
- At-a-glance statistics, including call totals, missed calls and average call length
- Export your records to a file for reporting, invoicing or record keeping

CONTACTS AND PRESENCE
- Your saved contacts and colleagues, always within reach
- Presence indicators show who is available before you dial
- Pin the people you speak with most for one-tap calling
- Badges highlight contacts who tried to reach you

QUIET HOURS, HANDLED
- Do Not Disturb scheduling by day of the week and time range
- Allow calls from chosen numbers even while Do Not Disturb is switched on
- New voicemail is flagged as soon as it arrives
- A dashboard gives you a quick summary and a live feed of recent activity

EVERYDAY USE
- Take client calls from anywhere while keeping your personal number private
- Answer your desk line from your laptop while working from home
- Hand a customer to the right colleague without dropping the call
- Catch up on missed calls and voicemail between meetings
- Keep a clear record of the calls your team made this month

BUILT FOR DESKTOP AS WELL AS MOBILE
- Keyboard shortcuts for the actions you use most
- A layout that makes the most of larger screens
- Stays current automatically, and lets you opt in to early preview builds - then step back to the standard release whenever you choose

DESIGNED TO FEEL FAMILIAR
- Light and dark themes to suit your surroundings
- A clean, modern interface with clear, readable typography
- Straightforward setup: enter your account details and you are ready to call

GETTING STARTED
1. Download and open VoiceInfra Softphone.
2. Sign in with the account details supplied by your VoiceInfra administrator.
3. Allow microphone and notification access when prompted.
4. Start calling.

PRIVACY AND PERMISSIONS
- Microphone access is used only while you are on a call
- Notifications keep you informed of incoming calls and new voicemail
- Bluetooth support lets you take calls through your headset or car system
- Your account details stay with your organisation

WHY TEAMS CHOOSE IT
- One app for every device your team already owns
- No hardware to buy, install or maintain
- Keeps personal and business calls separate
- Set up and managed centrally by your organisation

WHO IT IS FOR
VoiceInfra Softphone is for businesses and individuals who already use the VoiceInfra cloud phone service. An active account is required. The app is not a standalone calling service and does not provide phone numbers on its own.

SUPPORT
Questions about your account, your number or your team's setup? Your VoiceInfra administrator can help, and our support team is reachable through the VoiceInfra website.

Get your business line on every device you use. Download VoiceInfra Softphone and never miss a call again.