Internet slow, unstable or not working on WiFi or mobile data? Diagnostix360 helps you find where the problem starts.

Instead of relying on a simple speed test, Diagnostix360 checks different parts of your connection to help identify what may be affecting your Internet experience.

Test WiFi signal and local connectivity, mobile-network conditions, router access, Internet path, DNS, latency, jitter, packet loss and connection stability — then review the results in clear Simple or Technical views.

**MORE THAN A SPEED TEST**

A speed test tells you how fast your connection is.

Diagnostix360 goes further.

It checks different parts of your connection to help you understand whether a problem may be related to:

• WiFi signal or radio conditions
• Your connection to the router when using WiFi
• Mobile-network conditions when using mobile data
• DNS performance
• Internet latency and stability
• Packet loss and interruptions
• Internet routing and reachability
• Remote Internet services

This helps answer a much more useful question:

**Where does the Internet problem appear to start?**

**CLEAR RESULTS**

You don't need to be a network engineer to use Diagnostix360.

Simple View explains the main findings in straightforward language and suggests what you should check first.

Technical View provides deeper measurements for advanced users, IT teams, support technicians and ISPs.

Results can include:

• Connection health and status
• WiFi and mobile-network information
• Router-path measurements when applicable
• Latency and jitter
• Validated packet-loss measurements
• DNS response testing
• Internet-path testing
• Connection stability
• Website and Internet-service reachability
• Streaming, gaming, browsing and call readiness estimates

**WIFI AND MOBILE INTERNET**

Diagnostix360 can run user-started diagnostics over both WiFi and mobile-data connections.

On WiFi, available tests can include signal conditions, local router connectivity, DNS, Internet path, latency, jitter, packet loss and service readiness.

On mobile data, Diagnostix360 can evaluate mobile-network conditions and available Internet-path, DNS, latency, stability and service-readiness measurements.

The exact measurements available depend on the device, Android version, active network and permissions available at the time of testing.

**USEFUL WHEN CONTACTING YOUR ISP**

Instead of simply reporting “my Internet is slow,” you can generate a diagnostic report containing actual measurements from the test.

Diagnostix360 can create:

• Customer Report — clear results suitable for users and support conversations
• Technical Report — detailed measurements for ISPs, IT teams and technical support

Reports can be reviewed before you choose to share them.

**PRIVACY AND CONTROL**

• No Diagnostix360 account or sign-in is required
• Tests run when you request them
• Diagnostic history is stored locally on your device
• Generated reports are stored locally until you choose to share them
• Location-related permissions may be required by Android for certain WiFi or mobile-network information
• Diagnostix360 does not continuously track your location

**IMPORTANT**

Diagnostix360 is a diagnostic and informational tool. Results represent measurements and estimates taken at the time of testing.

Network conditions can be affected by WiFi interference, device limitations, router configuration, ISP networks, mobile coverage, congestion, routing, DNS services and remote Internet services.

Diagnostix360 does not guarantee that every network problem can be detected or assign definitive responsibility for a connection problem.

**Stop guessing about your Internet connection. Test it, understand it and find where the problem may start with Diagnostix360.**