Lost a lead because nobody replied in time? Customer details scattered across phones, notebooks and chats? Staff calling the same person twice, or forgetting to call at all?

WaChatCRM is the WhatsApp CRM and team inbox that puts your whole customer-facing business in one simple app. Reply to customers, track leads, resolve issues, make follow-up calls and manage your team, all from your phone.

Built for small and growing businesses: shops, clinics, coaching institutes, real estate, travel, salons, agencies, service providers and sales teams who run on WhatsApp.

💬 ONE SHARED CUSTOMER INBOX
• See every customer conversation in one place, with unread counts and instant notifications
• Send text, photos and PDF documents; see delivery and read status
• Use approved message templates to start conversations or reopen a closed chat
• The 24-hour WhatsApp reply window is tracked for you, so you always know when a template is needed
• Quoted replies and full chat history keep the context

👥 CUSTOMER MANAGEMENT (MOBILE CRM)
• Save every lead and customer with name, phone and country code
• Colour-coded tags like "New Lead", "VIP" or "Follow-up" to organise contacts
• Search instantly, see open issues at a glance
• Transfer many customers to a teammate in one step
• New leads are flagged so nobody is forgotten

📞 CALL CENTER & AUTO-DIALER
• A daily call queue built for tele-callers, so your team knows exactly who to call next
• Log the outcome after every call: interested, call back later, not reachable and more
• Add notes, a star rating and a follow-up reminder in seconds
• Managers can review team call activity and see which calls are verified from the phone's own call log

✅ TASKS & FOLLOW-UP REMINDERS
• Personal reminders and tasks assigned by managers
• Today, all and completed views, with overdue tasks highlighted
• Push reminders so follow-ups happen on time
• Track team progress with pending, overdue and completed counts

🎫 CUSTOMER ISSUES
• Log a customer complaint or request, set priority and category, and track it from open to resolved
• Add internal notes so the whole team sees the history
• Filter by status, priority or customer

👨‍💼 TEAM & ROLES
• Owner, Manager and Staff roles with the right access for each
• Managers oversee their own team; staff see only what they need
• Add staff members from the app and manage seats

🕘 HRMS: ATTENDANCE, LATE TRACKING & SALARY
• Automatic attendance on login, with clear late-arrival alerts
• Request an excuse for a late arrival; managers approve or decline in the app
• Live team status, monthly attendance report, fines and leave tracking
• See your own salary, deductions and payment history

🔒 SECURE & RELIABLE
• Secure sign-in with a session list, so you can log out any device
• Push notifications for new messages, tasks and approvals
• Works alongside your existing WhatsApp Business setup

WHY TEAMS SWITCH TO WACHATCRM
✔ Stop losing leads in chat clutter
✔ Every customer has one clear history
✔ No more duplicate calls or missed follow-ups
✔ Your team works together, and you see what's happening
✔ Simple enough to learn in minutes, no training needed

HOW IT WORKS
1. Your business account is created on www.WaChatCRM.com
2. Log in on the app with the email and password from your account
3. Connect your WhatsApp Business number and invite your team
4. Start chatting, calling and closing deals

Perfect as a WhatsApp CRM, lead management app, customer support helpdesk, sales follow-up tool, tele-calling app and staff attendance app, all in one.

Download WaChatCRM and turn everyday WhatsApp conversations into loyal customers and repeat sales.

Need help? Visit www.WaChatCRM.com

WaChatCRM is an independent product of Garhwal Tech Solutions. It is not affiliated with, endorsed or sponsored by WhatsApp or Meta Platforms, Inc. WhatsApp is a trademark of its respective owner. A WhatsApp Business account and an active WaChatCRM subscription are required.