Shopnan is an online shopping application that allows users to browse products, communicate with sellers, and place orders across various categories. The app supports both regular online purchases and peer-to-peer buying and selling, enabling users to list, buy, and sell new and second-hand goods. Shopnan includes product listings, search features, messaging options, and account controls to support the shopping process.

Browsing and search
Users can explore products through category listings and search functions. The app supports text search and image-based search to help users locate items that match their needs. Products can be saved to a wishlist for later review, and category filters help refine results based on product characteristics.

Peer-to-peer listing and selling
Shopnan enables users to create listings for new or second-hand goods. Sellers can upload product information, update listing details, manage availability, and communicate with potential buyers. Buyers can view listed items, request additional information, and coordinate with sellers through in-app messaging.

Communication tools
The app includes messaging features that allow buyers and sellers to exchange information. Users can send text messages, share photos or videos, and request clarifications about product details, shipping arrangements, or other aspects of the transaction. Communication occurs within the app to keep conversation history in one place.

Checkout and payments
Shopnan supports payment options, including mobile money and a built-in wallet for supported regions. Users can store delivery addresses to simplify checkout and review payment confirmations after completing an order. The wallet feature allows users to add funds, withdraw when supported, and monitor transaction history.

Order management
Order tracking is available for purchases made through the app. Users can monitor progress from order placement to delivery, review their order history, and request returns or refunds where applicable. Feedback can be submitted on completed transactions to provide information about product experience or seller communication.

Security and privacy controls
Account protection is supported through OTP verification, encrypted communication for applicable operations, and device and session management. Users can review active sessions, log out of linked devices, and adjust privacy settings. Account information, including addresses and personal details, can be updated or removed.

Additional features
The app offers multi-language support, optional push notifications for updates, and an interface with clearly labeled sections to help users find functions. Previously viewed content may remain accessible for offline browsing depending on device settings and cached data. Notification settings can be adjusted to match user preferences for order updates, chat alerts, and system messages.

Shopnan brings together browsing tools, peer-to-peer listing capabilities, payment options, communication features, and order management in one application. Users can explore available categories, list items for sale, contact buyers or sellers, place orders, and manage their account profile within the app.