Reduce business risk with first-hand customer behavior insights from other businesses. Search customers, see whether they're recommended, discover customer behavior trends, read reviews of customers, and make more informed business decisions before problems arise.
What does one bad customer REALLY cost?
Unpaid invoices. Collections. Legal fees. Staff time. Refunds. Chargebacks. Reputation damage. Lost opportunities. It all adds up.
PostBack is a community-powered platform where businesses help businesses. Learn from the experiences of others, contribute your own customer insights, and make informed decisions when evaluating new and existing customers.
GET TO KNOW CUSTOMERS BEFORE THEY COME YOUR WAY
Before investing time, resources, inventory, or staff effort, see what other businesses have experienced.
• Search for customers
• See whether customers are recommended by other businesses
• Read anonymous reviews from real businesses
• Discover customer behavior patterns and trends
• View customer names, industries, and locations
• Access valuable B2B customer intelligence
• Learn from first-hand experiences shared by other businesses
HELP OTHER BUSINESSES MAKE BETTER DECISIONS
Your experience could help another business avoid unnecessary risk.
• Leave anonymous customer reviews
• Share customer insights with the PostBack community
• Let other businesses know if you recommend a customer (or not)
• Share reviews with your contacts
• Earn achievement badges
KEEP TABS ON RELEVANT REVIEWS
Stay up-to-date about customers and activity that matter to your business.
• Save custom searches as Watchlists
• Bookmark important reviews
• Receive suggested reviews
• Access relevant insights faster
PREPARE YOUR TEAM
Equip your team with customer service training
• Access the PostieDex Guide to Customer Types
• Learn strategies for handling different customer behaviors
• Receive personalized PostieDex recommendations based on your activity
• Read customer service tips, business insights, and industry updates through the PostBack blog
Members receive access to:
• PostBack App and website
• Customer search and discovery tools
• B2B reviews of customers
• Customer recommendation indicators
• Customer behavior trends
• B2B customer insights
• Watchlists and saved searches
• Bookmark reviews
• Suggested customer reviews
• The PostieDex Guide to Customer Types
• Achievement badges
• Review sharing
• Access to the Referral Rewards program
Whether you're evaluating a new customer, preparing your team, or helping other businesses make smarter decisions, PostBack provides insights and tools to help reduce uncertainty and business risk.
The cost of one bad customer can be significant.
The cost of being informed is much less.