The Maintenance Line keeps every repair in one place: report it, approve it, follow it until it's done.

Snap a photo of the problem, say where it is, and send it. Everyone on your team sees the same ticket, with status, vendor and notes, from first report to finished work.

Built for property teams
Home watch, property management and concierge companies run their own properties, their own vendor list and their own team, all from one app.

Report and track
• Report a repair in seconds, with a photo from your camera
• Follow every ticket: Open, Booked, On site, Done
• Before and after photos on finished work
• Alerts when a ticket needs your approval or a vendor is booked

Approve before work goes out
• Managers approve or decline held tickets from their phone
• Staff see only what they need, with no cost details

Vendors, properties and paperwork
• Keep your vendor list with insurance (COI) and workers' comp status at a glance
• Property and site info, equipment, alarm company contacts and known issues
• Service contracts, inspections and scheduled services with reminders before deadlines
• Documents and spending in one place

On-site visits and checklists
• Check in, start and finish visits, with an optional on-site location check
• Work through checklists and dictate notes instead of typing
• Print QR codes so anyone on site can report a problem

Team messages
• Message your team inside the app, company-wide or one-to-one, with team profile photos

Built for real operations
• Secure sign-in with a one-time email code, plus a text-message code
• Optional fingerprint or face unlock
• Add booked visits to your calendar
• English and Spanish

You and your team choose and manage your own vendors.

Accounts are set up by your company's admin. There is no sign-up or purchase in the app.

Questions? hello@themaintenanceline.com or (941) 957-9838.