Developing the next generation of Fixed Ops Professionals.

FOU OS (Fixed Ops University OS) from sw Service Solutions brings professional training, practical skill development, and AI coaching together for fixed operations service teams.

Designed for adults age 18 and older, FOU OS supports service advisors, service managers, Client Success and Business Development teams, and heavy equipment service professionals.

LEARN WITH PURPOSE
Follow structured training in your assigned academy. Video lessons, activities, and assessments help reinforce customer communication, service skills, and professional confidence. Training progresses in sequence, with scheduled learning intervals that support consistent development.

GET SUPPORT FROM ASK SALLY
Ask Sally, our AI coaching assistant, provides guidance on training topics, customer communication, and everyday service situations. Enter questions to receive practical coaching responses. AI responses may contain errors and should be evaluated using your professional judgment. An in-app reporting feature lets you flag a response for our team.

TRACK YOUR DEVELOPMENT
View lesson completion, training progress, and earned points as you work through your learning pathway.

MAKE LEARNING ENGAGING
Use Brain Break learning games to reinforce knowledge and add variety to your training experience.

SUPPORT YOUR TEAM
Authorized managers can monitor their assigned team’s training progress and support employee development.

ACCESS AND ENROLLMENT
FOU OS is free to download. Training access requires an active enrollment or membership. Learners can sign in to an existing account or register using their organization’s invitation or access code. Available academies and features depend on the learner’s assigned role and enrollment.

The Android app provides access to existing memberships. Membership purchases and billing are managed separately; no purchases are available inside the Android app.

The app interface and training content are currently available in English.