DOT is a chat app for businesses and the people who message them.

Ask a shop if something is in stock. Send a plumber a photo of the leak. Get a quote back with a reference number you can find again next week. On the other side, a business runs the whole thing from one shared inbox — no personal phone numbers, no messages lost when someone leaves.

A CONVERSATION THAT BELONGS TO THE BUSINESS
When staff change, the chat history, the customer record and the context stay. The customer never has to explain themselves twice, and nobody walks out with the contacts.

ONE INBOX FOR THE WHOLE TEAM
Assign conversations or claim them from the queue. See who else is already typing. Leave internal notes and tag a colleague — the customer sees none of it. Saved replies for the questions you answer every day, away messages for the hours you don't. Supervisors get response times and workload per person.

MORE THAN A WALL OF TEXT
Give a conversation a topic and a reference number. Send a form the customer fills in without leaving the chat. Send a formal notice that has to be acknowledged, and know that it was.

EVERYTHING YOU EXPECT FROM A CHAT APP
Voice and video calls. Photos, documents, voice messages and location. Replies, edits, forwarding and search. Groups with proper admin controls. Channels for broadcasting updates. Disappearing messages and view-once media.

YOUR CUSTOMERS, ORGANISED
Labels, notes and custom fields on every contact. Orders and requests kept next to the conversation that created them.

PRIVATE BY DEFAULT
Messages are encrypted in transit and at rest. Two-step verification, required for business owners. Control your read receipts, last seen, profile photo and location. Manage your signed-in devices. Export your data or delete your account outright.

ENGLISH AND ARABIC
Both, completely, including right-to-left layout.

Free to download. A phone number is required to register.