SHINY is an operations management platform built to streamline the scheduling, booking and daily logistics of non-profit care services. It replaces manual paperwork and prevents resource conflicts, giving staff and families a single, clear view of the day.

The app supports three service types:

Daytime Temporary Support (日中一時支援) — capacity tracking and digital records for daytime community care sessions.

Mobility Support (移動サービス) — transport scheduling, including school commute runs, matching vehicles with the required driver and assistant staffing.

Recreation Programme (余暇活動) — community event logistics, venue capacity management, and guardian-accompaniment checks where the activity requires a parent to attend.

For operations teams

• Dispatch board — assign staff and vehicles by drag-and-drop, with validation that prevents double-booking, time conflicts and staffing shortfalls before they reach the road.
• Digital runsheets — mobile task lists for field staff, with attendance check-in, pickup confirmation, and incident or delay reporting from the phone.
• Daily contact-book reports (連絡帳) — bilingual condition sheets recorded by staff and shared with the family the moment they are finalised.
• Audit and export — an immutable activity log, plus one-click CSV and Excel exports for municipal reporting.

For families

• Submit booking requests, see confirmation status, and receive reminders before the day.
• Read the daily report for your family member as soon as staff complete it.
• During an active trip, see the approximate position of the vehicle on a map — shown only with the staff member's explicit consent, and only while the trip is running.

Privacy by design. Location sharing is opt-in and task-scoped: no movement history is ever stored, and the position is erased the moment a task ends. Families see an approximated location rather than an exact one. Each organization's data is isolated from every other.

Simplify your coordination, safeguard your compliance, and give families peace of mind — with SHINY.