Chatwik – AI Customer Support & Shared Team Inbox

Chatwik is an all-in-one customer communication platform that helps businesses manage every customer conversation from one unified inbox.

Whether your customers contact you through WhatsApp, Instagram, Messenger, Email, Live Chat, Telegram, or LINE, Chatwik brings every conversation together so your team can respond faster, collaborate better, and deliver outstanding customer experiences.

Stay productive from anywhere with the Chatwik mobile app.

🚀 Unified Customer Inbox

Manage conversations from multiple communication channels inside one shared workspace.

• WhatsApp
• Instagram Direct Messages
• Facebook Messenger
• Email
• Live Chat
• Telegram
• LINE
• More integrations

No more switching between multiple apps.

🤖 AI-Powered Customer Support

Work smarter with built-in AI tools.

• Generate intelligent replies
• Summarize long conversations
• Improve message quality
• Respond faster
• Increase team productivity

💬 Real-Time Messaging

Stay connected wherever you are.

• Instant messaging
• Media & file sharing
• Voice notes
• Conversation history

Never miss an important customer message.

👥 Team Collaboration

Support customers together.
• Shared team inbox
• Assign conversations
• Private internal notes
• Agent mentions
• Saved replies
• Real-time collaboration
• Team activity tracking

Everyone stays on the same page.

📊 Customer & Visitor Management

Understand your customers better.

• Live visitor monitoring
• Customer profiles
• Conversation timeline
• Contact management
• Activity tracking
• Status management

⚡ Stay Organized

Improve your support workflow.

• Conversation statuses
• Filters
• Search
• Labels
• Priorities
• Assignments
• Resolution tracking

Stay responsive wherever you are.

🌍 Work From Anywhere

Whether you're in the office or traveling, Chatwik keeps your support team connected.

Continue conversations, monitor customer activity, and collaborate with teammates directly from your phone.

Perfect For

• Customer Support Teams
• Help Desk Agents
• Sales Teams
• SaaS Companies
• E-commerce Stores
• Digital Agencies
• Startups
• Small Businesses
• Enterprise Teams

Why Choose Chatwik?

✓ Unified Inbox
✓ AI Assistant
✓ Multi-channel Messaging
✓ Shared Team Inbox
✓ Real-Time Notifications
✓ Internal Notes
✓ Conversation Assignments
✓ Live Visitor Tracking
✓ Customer Profiles
✓ Cloud & Self-Hosted Support