⚠️ QueMop is not a government app and does not represent any government entity. It is a private system, made by an independent developer, that municipalities use to serve their residents.
Source of the information: everything shown about each town (balances, procedures, news and transparency) is published by that town's own municipality. The municipalities and a link to their websites: https://quemop.com/pueblos
Official information about municipalities: Costa Rica, IFAM: https://www.ifam.go.cr · Lebanon, Ministry of Interior and Municipalities: https://www.moim.gov.lb

QueMop is your municipality's app: one app for residents, collectors and staff. The first time it asks who you are, and from there everyone reaches their own place.

FOR RESIDENTS
• Choose your town just once: the app remembers it and opens its website directly.
• My account: see what you owe the municipality, in each currency, and report a payment with the receipt.
• Procedures: request certificates, licences and permits, and follow your request with its code.
• Reports: report a pothole, rubbish or a broken street light, with a photo and its location on the map, and follow what the municipality does.
• News, calendar, the resident's guide and the chat with the municipality.
• Transparency: how the town's money is spent, always as totals, never with anyone's name.

FOR NEIGHBORHOOD COLLECTORS
• My route: the houses of your neighborhoods in order, with what each one owes.
• Read the meter, collect at the door and leave the receipt, even without signal. When the connection comes back, everything is sent on its own, only once.

FOR MUNICIPAL STAFF
• Sign in with your username and two-factor authentication: the treasurer, the cashier, the secretary or the mayor see only what their role allows.

WE TAKE CARE OF YOUR DATA
• Each municipality is responsible for its residents' data.
• No ads and no tracking.
• You can delete your account whenever you want, from the app.
• The camera and location are requested only when you use them, and the app works the same without them.

In Spanish, Arabic, English, French, Portuguese and Chinese.